Ionela Spinu Email & Phone Number

- Crafted courses that foster a sense of community and shared learning. Learners from various backgrounds and perspectives engage collaboratively- Designed courses that prioritise diversity and inclusivity, ensuring content resonates with a wide range of learners and promotes equitable participation.- Developed comprehensive course frameworks that provide clear learning paths, ensuring learners' progress is systematic and focused- Established robust rapport with learners, fostering an interactive and supportive learning ecosystem that encourages engagement and questions.- Created courses that not only transfer knowledge but also actively enhance practical skills, translating into real-world applications.- Leveraged cutting-edge technology to craft immersive and engaging digital learning experiences that cater to modern learners' preferences.- Utilised compelling storytelling techniques to transform complex concepts into relatable narratives, enhancing learner comprehension and engagement.- Applied instructional design principles to create courses that are intuitive, logically structured, and optimised for effective learning retention.- Seamlessly combined various learning formats, such as video lectures, interactive quizzes, and collaborative discussions, to create a well-rounded and engaging blended learning experience.- Integrated coaching elements that guide learners through challenges and milestones, promoting active engagement and progress.

Phnom Penh, Cambodia

- Strategy & Business Development- Create & execute the strategic plan efficiently and effectively and achieve KPI improvement - Own and maintain relationships with local partners & institutions - Develop and implement staffing plans based on the current and projected needs of the Academy - Partnered with Sales and Marketing to define and execute a go-to-market strategy - Accountable for delivering a premium hard and soft skills curriculum - General oversight and management of day-to-day operations- Designing, creating and implementing the strategic direction- Establishing and enriching team and organisational culture; mentoring, leading and collaborating with colleagues. - Partner with HR to drive growth through recruitment, selection and motivation of employees.- Nurturing talent through personal and professional development plans, providing regular feedback, training, and monitoring of team members' strengths and areas for development- Develop a ‘DataU Academy Alumni’ network and provide support and coaching to the fresh graduates. - Coach, train, and mentor the instructors and trainees (mindset, mental toughness, communication, active listening, leadership, and emotional intelligence)- Driving sustainable change within the teams by adopting the agile methodology and framework. Developing and creating programmes that up-skill and coach youth in interpersonal skills, digital skills, data science- Design thinking and the creation of bespoke M&E data capture, analysis & reporting, and workflow development.- Developed, delivered, and reported on workshops and corporate training focussed on helping the C-Suite and Executives develop a data-first mindset, strategy development and KPIs, fundamentals of data analysis & visualisation, and the value of storytelling with data.

- Developing and creating workshops and courses for women in business, entrepreneurs & business leaders rooted in behaviour science and with a focus on mindset work, imposter syndrome; simplifying complex concepts into practical actionable steps- Working with Universities and Government Agencies to improve processes and systems through design thinking & human-centred design - Strategy & Business development- Build and oversee the business to achieve market-leading growth - Create & execute the strategic plan efficiently and effectively and achieve KPI improvement - Design thinking and the creation of bespoke M&E data capture, analysis & reporting, and workflow development.- Developed, delivered, and reported on workshops and corporate training focussed on helping the C-Suite and Executives develop a more human-centred approach, fostering inclusive environments

- Strategy & Business Development- Product management and product development - Create & execute the strategic plan efficiently and effectively and achieve KPI improvement - Support with Fundraising activities and creating a fundraising strategy- Driving sustainable change within the teams by adopting the agile methodology and framework- Fostered team culture and practice of mentorship and collaboration; engaged in development conversations, providing regular feedback on team members' strengths and areas for development

- General oversight and management of day-to-day operations - Fostered team culture and practice of mentorship and collaboration; engaged in development conversations, providing regular feedback on team members' strengths and areas for development- Build and oversee the business to achieve market-leading growth (Australian-based e-commerce business, overseeing UK, US, and Australian entities, customers, and sales) - Create & execute the strategic plan efficiently and effectively to achieve KPI improvement for the customer service department- Own and maintain relationships with the local partners, institutions, and influencers (ran PR campaigns for brand awareness, collaborated with the team to deliver a successful Kickstarter campaign) - this led to revenue increase, brand awareness, free advertising & campaigns- Developed and implemented staffing plans, workshops, and SOPs with a focus on Customer excellence [Won Best Customer Service ORIAS awards 2019]- Partnered with Sales and Marketing to define and execute a go-to-market strategy- Driving sustainable change within the teams by adopting the agile methodology and framework.

Visitor Experience for Marketing Birmingham - promotion of the visitor experience to travel trade, group travel and the wider visitor economy programmes. Also overseeing all the retail activities across the Visitor Experience network and assisting the company in realising its full commercial potential through a range of sales activities, events organising, website content management

Bucharest, Romania

Main responsibilities included things such as managing the team, organising and supervising conferences and events, assisting the F&B manager in co-ordinating the events, acting as a first contact for the event’s organisers or act as on duty manager during the events.

Bachelor Of Science (Bsc), Library And Information Science

Erasmus Exchange

Master'S Degree, Business Administration

Bachelor'S Degree, Library And Information Science