- Responsible for AD user account management; setting up new users accounts and profiles and dealing with password issues, managing security permission;- Managing CRM and VOIP systems;- Support for internal users over ticket system;- Troubleshoot system and network problems;- Diagnosing and solving hardware fails for computers and peripherals, component replacement;- Constant monitoring and maintaining of the computer systems and network;- Voip applications monitoring… Show more - Responsible for AD user account management; setting up new users accounts and profiles and dealing with password issues, managing security permission;- Managing CRM and VOIP systems;- Support for internal users over ticket system;- Troubleshoot system and network problems;- Diagnosing and solving hardware fails for computers and peripherals, component replacement;- Constant monitoring and maintaining of the computer systems and network;- Voip applications monitoring tasks, troubleshooting and resolution of service incidents;- Voip platform implementation and management;- Installing, configuring, testing and troubleshooting Microsoft Windows 7, 10 operating system- Installing, configuring, administering and updating different software in conformity with IT standards, installing OS patches and updates on a regular basis;- Administering Microsoft Exchange e-mail server, Office365. mail-boxes, distribution groups;- Monitor security access cards;- Provide advice in purchase of technical equipment, recommend apropiate solutions for company activity;- Monitors and maintains stock of equipment to ensure the proper function of network Show less

- Creation and implementation of network topologies;- Deliver, set up, and assist in the configuration of end-user PC desktop hardware (desktops, laptops, tablets, mobiles, printers, DVR), software and peripherals, support and install LAN cabling systems and equipment (switches and routers);- Installing, configuring and administering: Windows XP, 7, 8, 10, Server 2008 R2;- Installing, configuring, administering and updating different software in conformity with IT standards… Show more - Creation and implementation of network topologies;- Deliver, set up, and assist in the configuration of end-user PC desktop hardware (desktops, laptops, tablets, mobiles, printers, DVR), software and peripherals, support and install LAN cabling systems and equipment (switches and routers);- Installing, configuring and administering: Windows XP, 7, 8, 10, Server 2008 R2;- Installing, configuring, administering and updating different software in conformity with IT standards, installing OS patches and upgrades on a regular basis;- Troubleshooting and resolving hardware and software issues;- Installing and administration of storage equipament: Synology ;- Performing periodic and on demand backups;- Performing system monitoring, verifying the integrity and accessibility of all network components (computers, peripherals, severs etc);- Design, implementation and maintenance of security policies (up to date network firewalls, network design, user/system level access control);- Domain Management: create and manage users and groups, configuring access levels according to security policies, antivirus and anti-spam installation, license management;- Mail Server Administration: Create and configure mailboxes in accordance with the dynamics of personnel through cPanel;- Procurement of IT equipment: Acquisition of of servers, network equipment, software and PCs based on company policy;- Network upgrading, active consulting in network components acquisitions and inventorying the IT&C equipment belonging to the company;- Performing periodical maintenance operations - hardware and software - for existing workstations and regular updates of the software installed on the workstations and servers;- Acts as a interface between the company and external IT services providers (ISP, phone, consumable suppliers) and provides technical assistance for the deployment of their specific equipment, as well as the related logistic and paperwork. Show less