Ion Vata Email & Phone Number

Bucharest, Romania

Bucharest, Romania

- Creating and presenting Webinars to reinforce the adoption of the M365 solutions by end users- Contributing to the relationship with partners (Microsoft, integrators, specialists) and other IS&T services- Contributing to the relationship with Alten business stakeholders to qualify evolution needs- Managing, coordinating and implementing existing.

Bucharest, Romania

- Coordinate and work with the project management team to establish tendering packages.- Responsible for developing the entire tendering & contracting process for each work package (review of offers received, clarification meeting with contractor's / suppliers, financial negotiation, contract negotiation, etc).- Responsible of contracts management for.

Bucharest, Romania

Part of the FastTrack for Microsoft 365 team that is guiding, assisting and leading customers in securing their environment and user base using the Microsoft Defender Advanced Threat Protection features.Lead client's onboarding experience, adoption, and expansion.Develop a deep empathetic understanding of the customer, software use cases.Develop success.

Bucarest, Rumania

As a FastTrack Engineer I have to engage customers that purchased Office 365 and other Cloud services, assess their environment, network, software to identify the actions needed for a smooth and quick onboarding. Also define and execute a remediation plan together with the client’s IT staff.The workload can contain:- Use broad and in-depth product.

Bucharest, Romania

- Promoted and sold stock brokering services and products to new and existing clients- Provided clients and management with updated and relevant information regarding stock market analytics for sound decision making- Managed client and company portfolios- Verified and monitored stock certificates- Assisted customers in making profitable and safe.

Bucharest, Romania

- Resolution of customer product issues by providing technical help and advice on customerqueries- Verifying field problems on product.- Logging all reported issues on SalesForce.- Providing detailed information on unresolved customer issues to the Regional Sales Supportteam-Escalation of identified product issues to Sales Support Product Leaders.- Provide.

Bucharest, Romania

- Monitor and respond effectively to requests assigned- Provide helpdesk support, solve problems in order to exceed customer's expectations- Monitoring the ticketing system to determine priority based queueing- Documenting internal procedures to ensure operational efficiency and customer satisfaction- Technical Troubleshooting (MS Office package 2007.

Bucharest, Romania

- Monitor and respond effectively to requests assigned- Provide helpdesk support, solve problems in order to exceed customer’s expectations- Monitoring the ticketing system to determine priority based queing- Documenting internal procedures to ensure operational efficiency and customer satisfaction- Handling Inbound/Outbound calls, emails (Spanish +.