• Managed collection, analysis, and documentation of business requirements for multiple software development projects.• Equipped with experience in Database (RDBMS) Testing writing SQL queries and scripts, and proficiency using MySQL.• Guided development teams to successful project delivery by creating client requirements, use cases and user stories.• Collaborated with QA teams to conduct UAT and addressed issues for successful software deployment.• Prepared and delivered… Show more • Managed collection, analysis, and documentation of business requirements for multiple software development projects.• Equipped with experience in Database (RDBMS) Testing writing SQL queries and scripts, and proficiency using MySQL.• Guided development teams to successful project delivery by creating client requirements, use cases and user stories.• Collaborated with QA teams to conduct UAT and addressed issues for successful software deployment.• Prepared and delivered regular project status reports and presentations to stakeholders.• Achieved a 20% reduction in support tickets through the development of new user guide.• Used Postman or SoapUI for API testing.• Gained proficiency in Software Development Life Cycle (SDLC), Testing Life Cycle (STLC), and Defect Life Cycles.Tools: Jira, Office, Teams, SoapUI, Visio, Postman, Draw.io, Git, Excel, SQL, R Show less

During my internship, I experienced the work of a corporate company from the production department to the sales department.