 Communicated with applicants, city offices and departments professionally through email and phone to correct financialissues. Documented various financial discrepancies using Microsoft Excel. Processed credit card payments, deposited cheques and money orders payable to the Minister of Finance. Recorded payer, applicant and payment method information in Excel program. Maintained financial records on an ongoing basis for accuracy. Sorted and organized applications coming through fax and mail. Assigned tracking sheets to each application and documented information for each application in Microsoft Excel. Managed receipts and receipting process for all applications.

• Conducted extensive literature review pertaining to host-pathogen interactions, plasmid cloning, PCR and GFP assay techniques.• Practiced micro pipetting and aseptic techniques consistently to prevent contamination.• Used centrifuge, vortex, spectrophotometer machines to obtain data.• Read data using Biotex optical density reader, exported data to excel and analyzed it using prism.• Calculated amounts needed of solutions to establish media for growth of bacteria and plated appropriate amounts.

• Entered and faxed new prescriptions using Fillware software.• Processed transactions for prescription drugs and other items bought from the pharmacy.• Filled prescriptions accurately by counting and labelling based on drug identification number and drug name, including warnings if applicable. • Stocked behind the counter drugs after shipment using invoices. • Took inventory of drugs to determine which needed to be stocked and kept track accordingly.• Maintained and kept track of patient information, updating it in the system as needed.

• Provided directions to various inpatient and outpatient clinics and locations in the hospital to visitors accurately.• Picked up the phone for patient inquiry and used Meditech to locate the patient.• Transferred the individual on the phone to the appropriate nursing station, emergency or to a patient’s room.• Helped visitors find the patient’s room by walking them to the room or to the floor that they needed. • Transported patients in a wheelchair for recreational reasons to different parts of the hospital or to discharge the patient.

• Handled credit card information to process insurance transactions with client consent. • Reported insurance claims in a timely manner utilizing police reports, information exchanges and client information.• Answered the phone professionally, booked appointments, took customer’s information to provide quotes/• Maintained knowledge of procedures for claims, to obtain legal binders and coverages for property and auto policies. • Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.• Corresponded by telephone and email with insurance companies and lawyers to inquire about existing claims and billing, report new claims, make a payment and speak with personal and commercial underwriting departments. • Documented every correspondence with the client or the insurance company concerning the client.