Pedro Diaz Email & Phone Number

Mesa, Arizona, United States

Manage startup non-sterile compounding pharmacy in accordance with federal and state laws by ensuring adherence to organizational policy and procedures. Partner with the owner to regularly review key performance measures and develop a monthly plan to deliver an enjoyable healthcare experience. • Align team members around key performance measures to deliver the best possible patient experience by ensuring medications are dispensed accurately, affordably, and on time. • Simplify patient experience by implementing and offering automatic refill, refill reminder calls, 90-day fills, refill authorization request follow up, and prescription pickup reminder calls. • Cut medication costs by over 20% by negotiating with vendors and passing those savings along to our patients. • Offer clinical expertise to providers when evaluating drug regimens for the proper dose and dosage form based on the patient's lab data and our formulary. • Develop compounded medication formulary in collaboration with providers to meet each practice's specific needs. • Maintain clinical skills and knowledge by reviewing literature and completing relevant continuing education courses.

Scottsdale, Arizona, United States

Managed specialty and compounding independent pharmacy specialized in Fertility, Hormone Replacement Therapy, Men's Health, Dermatology, and Veterinary medications. Worked with a multidisciplinary team to deliver seamless pharmacy experience for patients. • Worked with a multidisciplinary team of pharmacists, pharmacy technicians, marketers, and project managers to simplify workflow inefficiencies, review formulary, and implement quality assurance checks to improve overall customer satisfaction. • Dispense custom compounded prescription orders accurately and on time. • Provided personalized care by offering in-depth patient counseling on specialty and compounded medications.• Assessed workflow procedures to ensure compliance with USP 795 and 800 standards, resulting in safe and effective compounded medications. • Maintained pharmacy records in accordance with federal and state laws and regulations. • Pharmacy preceptor for U of A and Midwestern University Students.

Phoenix, Arizona Area

Managed a team of 6 employees overseeing the operation of pharmacy programs, patient safety, customer service, inventory management, financial profitability, and hiring.• Achieved #2 ranking store in the district by correcting workflow inefficiencies, addressing knowledge gaps, and motivating staff around performance goals.• Resolved patient issues with empathy and patience by actively listening and determining the patient's needs.• Led training programs for new pharmacy technicians for the entire district. • Pioneered new graduate pharmacist training program. The goal was to develop staff pharmacists into potential pharmacy managers for other stores.• Pharmacy preceptor for two community pharmacy rotations.• Completed compliance audits weekly to resolve compliance and regulatory discrepancies.

Phoenix, Arizona Area

Served patients through patient-pharmacist relationship via patient counseling, collaboration with healthcare professionals, and drug therapy monitoring. Assisted in the delivery of safe and accurate pharmacy services by following workflow accuracy protocols and quality assurance checks.• Ensured accurate and appropriate medication therapy by performing Drug Utilization Reviews.• Worked with healthcare professionals to solicit clinical intervention with incompatible drug regimens.• Contacted physician offices on behalf of patients for refill requests authorization, new prescriptions, therapy changes, and prior authorizations.• Screened and administered vaccinations for eligible patients following Arizona regulations.• Provided clinical expertise by responding to clinical questions and requests of healthcare professionals and patients.

Chandler, Az

Assisted in the delivery of safe and accurate pharmacy services in accordance to workflow accuracyprotocols and quality assurance checks.• Provided pharmacological information by answering questions and requests of healthcareprofessionals; counseled patients on drug therapies and adherence• Compounded liquid oral and topical medications• Verified the accuracy of prescriptions translated by Pharmacy Technicians

Assisted in the practice of pharmacy in accordance with state, federal and company policy under the supervision of a pharmacist.• Screened and administered vaccinations to eligible patients following applicable State of ArizonaRegulations• Contacted physician’s offices on behalf of the patient for new prescription, refill request and PriorAuthorization processing.• Developed a personal system for keeping knowledge current to continually deliver up to date andaccurate information.

Mesa, Az

Served patients in accordance with state, federal and company policy as regulated by the state board of pharmacy.• Prepared prescription orders through data entry and third party resolution.• Performed daily pharmacy duties such as, medication production, inventory management,medication adherence outreach calls, and prescription record maintenance.• Created an outstanding patient experience through exceptional service and patient care.

Pharmd, Pharmacy

Activities and Societies: Kappa Psi, APhA-ASP VP of PR, SSHP, NCPA, AZPA

Biochemistry - Medicinal Chemistry

Pre-Pharmacy