▸ Established and maintained program governance frameworks, including risk management, issue management, change management, and decision-making processes.▸ Led program-level stakeholder management, engaged with senior leadership, business owners, and other key stakeholders to ensure alignment and effective communication throughout the program lifecycle.▸ Provided mentorship and guidance to project managers/coordinators, promoted a culture of continuous learning and growth within the project management team.▸ Collaborated with other senior leaders within the organization to identify opportunities for strategic alignment and program integration, promoted overall organizational effectiveness and efficiency.

▸ Demonstrated expertise in methodologies, including Agile, Waterfall, Scrum, and hybrid approaches, to lead technology-based development projects from ideation to deployment.▸ Utilized design thinking principles to collaborate with cross-functional teams and stakeholders to define project goals, requirements, and scope, resulting in successful project outcomes and increased value add.▸ Championed organizational change initiatives, leading teams through complex and transformational projects with a focus on continuous learning and growth.

▸ Monitored project progress and implemented corrective actions as needed to keep projects on track.▸ Managed multiple projects simultaneously, ensuring on-time delivery and adherence to scope and budget.▸ Collaborated with cross-functional teams, vendors, and clients to achieve shared project goals.