Ipek Koc Email & Phone Number

Ankara, Türkiye

Responsible for coordinating various marketing activities, including planning and executing promotional campaigns, and analyzing market data to develop effective sales strategies. Additionally, represent the hospital at sector-related events, manage promotional activities for international patients.• Plan and organize events to enhance community visibility and foster new relationships as well as business opportunities. • Create content for all types of news and bulletins to be used in communication channels; updating and monitoring the website• Conduct daily in-person sales meetings with referral sources to generate business leads• Articulate and promote the services and benefits of Losante Hospital’s services. • Assist in coordinating a range of marketing methods including digital, print, social media, direct mail, and other mediums; monitoring and developing reports to track effectiveness. • Build strong, enduring relationships with both prospective and existing clients. • Regularly communicate with clients to ensure satisfaction, gather feedback, and optimize service utilization.• Establish and sustain professional relationships with referral sources, including medical tourism companies.• Institute client analysis and execute follow up procedures to device retention and development strategies• Participate in national and/or international sector-related fairs, congresses, and similar events representing the institution • Translate patient consent forms, marketing materials, and brochures and serve as an interpreter during meetings with foreign national clients and Embassies facilitating effective communication and ensuring a smooth and efficient process for all involved.• Monitor the contract process with Foreign Health Tourism companies, managing payment follow ups for patients coming from these companies• Monitor colleagues’ work progress and report to senior management

Ankara, Turkey

Responsible for helping program beneficiaries to use/understand their benefits and assist network providers and beneficiaries seeking information on health care coverage/enrollment; including claims filing requirements and adjustments, status inquires and appointments.• Advised 200+ U.S. personnel regarding medical and dental benefits available in overseas locations.• Reviewed open-source materials and maintains knowledge of both Host Nation Ministry of Health regulations and Tricare Overseas operating policies. • Screened, evaluated, and recommended best courses of action to address the beneficiary grievances. • Provided support and community education on health service availability, policies, and procedures of Tricare Programs• Designed and developed TRICARE Newsletters • Laison between beneficiaries, Embassy Health Unit staff, International SOS, Tricare Area Office and medical and nursing health services within the local community. • Assisted Tricare Area Office, International SOS and 39 Wing Medical Group in engagements with Host Nation Medical Providers. • Organized Town Hall meetings with the participation of Tricare Area Office and International SOS • Translator, interpreter, and patient liaison for all interactions with the host country local medical agencies • Responded to emergencies to assist responding medical and law enforcement personnel for health emergencies; performs translations of oral/written statements• Analyzed information received from host nation providers and/or beneficiaries and assists International SOS with documentation of investigative activities. • Provided documentation for fraud reports and briefed to the Tricare Area Office and International SOS• Processed over $60,000.00 in annual medical claims with local network providers.• Examined all billing claims; identified/investigated discrepancies, and submitted findings to International SOS

Ankara

Foreign Relations Manager for the Fimaş Foreign Trade Company. Responsible from locating new markets for the company's roadside delineation posts and enter or expand in international markets through exhibitions and bids. Created and maintained relationships with various multi-national companies to find new suppliers.• Responsible for the company's foreign affairs department; liaising with organizational stakeholders. • Created and maintained electronic database for recording and archiving all written documents and technical bids for completed projects. • Responsible for providing information regarding organization's productions and/or services upon any inquiry during the exhibitions. • Drafted after-action reports based on company exhibition and customer feedback submissions.• Coordinated partner meetings with the local vendors and company’s foreign suppliers--managed schedules, visits, travel arrangements, accommodation booking and provided written/verbal translation services. • Assisted under secretariat supervisor; performed various office administration and executive support duties.• Conducted on-boarding interviews of new company applicants for English proficiency and communications skills

Ankara, Turkey

Examination Attendant at Positive English Language Institute - For students who would like to pass their university’s proficiency test. Responsible from assisting with the preparation of teaching materials/ resources, photocopying and filing, administration of test, to include setting up and maintaining order in classrooms.• Assisted with day-to-day operations and provided administrative support to the teacher.• Worked effectively, and collaboratively with the teachers.• Maintained order in the classroom and encouraged good behavior. • Distributed and collected testing materials. • Kept track of students’ attendance• Graded tests and recorded grades in internal computer system

Ankara

Translator at a State-run news agency's Foreign News Department. Responsible for providing real-time translations from different live international news agencies sources: Associated Press, Reuters and Ajans France Press covering breaking news events • Worked as a correspondent at the Foreign News Department of Anatolian News Agency, Ankara Turkey.• Provided time-sensative publication translations during global political and wartime conditions • Maintain computerized archives records and disposition of transcripts and records• Performed various clerical duties and script editing for preparation daily news agenda• Attended meetings where the host nation matters / current events were discussed, and daily agenda was set

Ankara, Turkey

- Worked as an English-speaking guide during the 23rd April Annual Children’s Day festival conducted by the Turkish Radio and Television News Agency.- Translated speeches from Turkish Politicians to the representatives of the guest country.