Maintenance of indoor gardens and plants in downtown Montreal

I worked for several years, during the weekends, as a gardener for private gardens in the Montreal area.

_Customer service in the perennial department _Plant maintenance: cleaning, watering, pruning and phytosanitary treatment _Receiving goods and assisting in the creation of displays

_Coordinate the production of all projects under my responsibility _Establish and communicate the priorities for each of these projects_Offer customer service as set by company standards_Collaborate with internal and external communications teams_Write briefs and communicate them to the production team_Stake out and catch sales opportunities

Creation of a new temporary position to answer isolated specifics needs, including: _Creation of internal management tools (such as shared calendar)_Coordination of production for all ongoing projects _Supervision the Administration, marketing and web coordinator _Overseeing that all deliverables are respected for all projects_Coordination of the marketing and communications teams_Planning of resources to close any gaps from surfacing _Writing briefs and… Show more Creation of a new temporary position to answer isolated specifics needs, including: _Creation of internal management tools (such as shared calendar)_Coordination of production for all ongoing projects _Supervision the Administration, marketing and web coordinator _Overseeing that all deliverables are respected for all projects_Coordination of the marketing and communications teams_Planning of resources to close any gaps from surfacing _Writing briefs and communicate them to the production team _Managing and maintaining relationships with suppliers and partners_Staking out and catching sales opportunities Show less

*Achievement: From Nov 2011 to June 2014, increased sales of the “Ready-to-serve” products by 20% per year on average, compounding to a 60% overall rise in sales. _Develop the corporate market for the “ready-to-serve” offering _Nurture relationships with the clientele, managing all requests and providing impeccable customer service, including ensuring quality is met each step of the way_Managing the delivery team and routes _Business development in the corporate… Show more *Achievement: From Nov 2011 to June 2014, increased sales of the “Ready-to-serve” products by 20% per year on average, compounding to a 60% overall rise in sales. _Develop the corporate market for the “ready-to-serve” offering _Nurture relationships with the clientele, managing all requests and providing impeccable customer service, including ensuring quality is met each step of the way_Managing the delivery team and routes _Business development in the corporate market_Overseeing major corporate accounts, ensuring each special agreement is catered to as per guidelines_Planning events: evaluating clients’ needs, negotiating agreements with clients and collaborators, coordinating logistics before and during events Show less

_Design landscape plans_Lay out, plant and trim trees and shrubs_Plan and coordinate work for various teams _Coordinate maintenance work_Supervise grounds teams

_Coordinate real estate marketing campaigns (promotional material such as magazines, pamphlets, web sites, photo shoots)_Write and revise texts and proofs in English and in French_Collaborate with creative partners: agencies, designers and photographers_Organise and supervise event logistics for openings and for the Club des Montagnards (owners club) *Achievement: created material that could be used both for promotion and as a tool for the sales team.

_Solicit Club members to increase membership _Advise members regarding their benefits_Job requiring a great deal of autonomy as it was not supervised*Achievement: retained all clientele the first year then exceed sales goals of 1 million+ the following year.

_Responsible for the buildings maintenance team and cleaning contract_Coordinate the construction team and operations group for the grand openings of 1997 and 2000 _Manage the operations budget_Teach the company values to all new employees *Achievement: my high efficiency lead to melding two coordination jobs into one director’s position.