Iqbal M

Iqbal M Email and Phone Number

Customer Relation, Customer Support, and Customer Service Specialist @ OCademy - PT. Jadi Jago Bisnis
Iqbal M's Location
Bandung, West Java, Indonesia, Indonesia
About Iqbal M

Iqbal M is a Customer Relation, Customer Support, and Customer Service Specialist at OCademy - PT. Jadi Jago Bisnis.

Iqbal M's Current Company Details
OCademy - PT. Jadi Jago Bisnis

Ocademy - Pt. Jadi Jago Bisnis

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Customer Relation, Customer Support, and Customer Service Specialist
Iqbal M Work Experience Details
  • Ocademy - Pt. Jadi Jago Bisnis
    Education Officer
    Ocademy - Pt. Jadi Jago Bisnis Jul 2024 - Present
  • Orderfaz
    Crm Officer
    Orderfaz Jan 2024 - Jul 2024
    Bandung, Jawa Barat, Indonesia
  • Arveoli
    Customer Relationship Officer
    Arveoli Jun 2022 - Dec 2023
    Bandung, Jawa Barat, Indonesia
    Customer Maintenance / Providing services to VIP customers who have used Arveoli servicesReceive complaints and input from customers / collaborate with IT team to research competitors and create new features for Arveoli.Arrange visits or meetings with customers to explain the company's products and make tutorial(s) per customer request.Responsible as a company representative for various events , both online / offline.VIP Customer Acquisition & Activation: Develop and expand marketing targets by selling/serving company products to potential high value customersMaintain good relation with VIP’s and Monitor transactions and coordinate with related divisions to ensure all shipments are processed and delivered on time
  • Arveoli
    Customer Service Officer
    Arveoli Jun 2021 - Jun 2022
    Bandung, Jawa Barat, Indonesia
    New member activation/acquisition.Troubleshoot various user problems with their shipment and Arveoli app.Make telephone and video calls / zoom conference per user requests.Conducting monthly zoominar with members, and providing tutorials for regular members.Keep in touch with expedition such as JNE, JnT, Sicepat, etc
  • Zoe Guest House
    Front Office Agent
    Zoe Guest House Jun 2020 - May 2021
    Bandung, Jawa Barat, Indonesia
    1. Manage guest reservations from various OTAs / Extranets such as Traveloka, Pegipegi, Agoda, and Air B&B.2. Manage and documenting the company's income and expenses. Manage outgoing e-mails and phone calls.3. Creating marketing content, maintaining good relations with guests / potential guests, and controlling various social media companies such as Twitter, Facebook, Instagram and Whatsapp.4. Maintain the safety and comfort of guests while in company facilities.
  • Telkom Indonesia
    Sales Associate Intern
    Telkom Indonesia Aug 2019 - Oct 2019
    Bandung, Jawa Barat, Indonesia
    Assists customers in finding the right product or service to suit their needs by explaining the benefits and uses of various items. I may also process the customer’s payment and package the goods for them to leave the boot. As sales associates, i build a rapport with guests to encourage repeat sales, and assist with marketing strategies.
  • Lemina (Lembaga Mitra Ibu & Anak)
    Volunteer Teacher
    Lemina (Lembaga Mitra Ibu & Anak) Apr 2014 - May 2015
    Makassar, Sulawesi Selatan, Indonesia
    Volunteer Teachers are unpaid workers getting involved in education processes. Typical duties listed on a Volunteer Teacher resume sample are holding lessons, preparing lesson plans, assigning tasks to students, administering tests, grading student work, and participating in continuing education.

Iqbal M Education Details

Frequently Asked Questions about Iqbal M

What company does Iqbal M work for?

Iqbal M works for Ocademy - Pt. Jadi Jago Bisnis

What is Iqbal M's role at the current company?

Iqbal M's current role is Customer Relation, Customer Support, and Customer Service Specialist.

What schools did Iqbal M attend?

Iqbal M attended Universitas Komputer Indonesia.

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