Iqbal Sheik, Pmp, Csp Email and Phone Number
Iqbal Sheik is a highly accomplished Project Management Leader and Certified Strategy Professional (CSP) with over 18 years of experience in Project, Programme, and Portfolio Management across industries such as ICT, FinTech, Health Care, Call Centres, Banking Platforms, and Municipal Systems. He has a proven ability to deliver enterprise-wide solutions while rescuing high-stakes projects at risk of failure.Iqbal’s expertise in ICT infrastructure, Digital Transformation, and Enterprise Data Integration has driven tangible results, such as a 25% reduction in operational costs and a 40% increase in transaction efficiency for FinTech initiatives. His leadership on regulatory compliance projects, including Calypso Bank in Box, GOAML, and SWIFT ISO20022 Message Format Changes, reflects his commitment to meeting the highest regulatory standards. Leveraging Agile, Waterfall, Kanban, and Hybrid methodologies, Iqbal ensures that project outcomes are aligned with business objectives.As a strategic leader, Iqbal has consistently demonstrated exceptional skill in managing cross-functional teams and collaborating with C-suite executives to achieve business alignment. His expertise in aligning project outcomes with organizational goals has made him a trusted leader in driving regulatory compliance, cost reduction, and efficiency improvements. He has held board-level positions and is recognized for his ability to influence strategic decisions that shape organizational success.Iqbal’s leadership style is grounded in resilience, discipline, and strategic thinking—qualities he developed during his upbringing in Bayview, Chatsworth, and further refined during his military training. These experiences have enhanced his ability to lead teams under pressure and navigate complex challenges with calm and strategic focus.Beyond the corporate world, Iqbal has spent over 12 years coaching and mentoring project managers and SMME owners, helping them unlock their full potential and improve business performance. His passion for mentorship, coupled with his deep industry expertise, has left a lasting impact on the next generation of leaders.A PMP-accredited professional and committed to lifelong learning, Iqbal stays at the forefront of emerging technologies and modern project management techniques. His active involvement with Project Management South Africa (PMSA) and the Project Management Institute (PMI) has further advanced the profession in South Africa, earning him multiple awards and accolades.
Silver Litchi Project Management
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Project DirectorSilver Litchi Project Management Jan 2024 - PresentSouth AfricaMy role involves managing cross-functional teams, mitigating risks, and driving continuous improvement across all projects.Key Responsibilities:1. Project Leadership and Strategy:Develop and implement project management strategies that align with the organization's goals.Lead and manage multiple projects simultaneously, ensuring alignment with strategic objectives.Provide direction and support to project managers and teams throughout the project lifecycle.2. Stakeholder Management:Establish and maintain strong relationships with key stakeholders, including executives, clients, and vendors.Communicate project status, risks, and opportunities to senior management and other stakeholders.Facilitate discussions to resolve conflicts and ensure stakeholder expectations are met.3. Budget and Resource Management:Oversee the allocation of resources, including budget, personnel, and technology, across all projects.Monitor project budgets, ensuring cost efficiency and financial accountability.Approve and track project expenditures and financial forecasts.4. Risk Management:Identify, assess, and mitigate risks associated with project delivery.Develop contingency plans to address potential challenges and ensure project success.Ensure compliance with corporate governance, regulatory requirements, and quality standards.5. Team Leadership and Development:Mentor and coach project managers and team members, fostering a culture of collaboration and high performance.Promote continuous learning and development within the project management team.Conduct performance evaluations and provide constructive feedback to team members.6. Project Performance and Reporting:Monitor and report on project progress, using key performance indicators (KPIs) and metrics.Implement project management tools and methodologies to improve efficiency and effectiveness.Lead post-project reviews and lessons-learned sessions to drive continuous improvement. -
Senior Project Management ConsultantSilver Litchi Project Management Nov 2013 - Jan 2024Johannesburg Area, South AfricaProject, Programme and Portfolio Management• Served as Project, Programme and Portfolio Management roles for different projects.• Designed Hybrid Project Management Methodology (Waterfall and Agile)• Participating and facilitation in the alignment of Strategy to Projects.• Developing the skill level of the PM’s in the team through coaching and training.• Delivery of Portfolio, Programmes, and Projects.• Actively managing Vendors, staff and project resources• Management of PMO (Prioritisation, Finance, Governance, Reporting, Strategy, Resources)• Execution of Change Management activities.• Participating in all Project and Business forums.• Management of multiple, complex projects to achieve strategic and organizational results• Establishment of Project Management Offices (PMO)• Application of all PMBOK processes and fundamentals (waterfall, Agile, Hybrid, SDLC)• Compilation of Project Documentation• Maintaining project governance and compliance.• Providing Reporting to Business and various project forums.• Resolution of Constraints, Risks, and Issues.• Consulting and engaging with stakeholders and providing recommendations.• Management of virtual teams across South Africa and Internationally.• Relationship Management of Stakeholders and Vendors• Collaboration of Cross Functional teams and vendors.• Standardisation and implementation Project Management Tools and Software.Business Strategy and Direction• Development three-year business strategy• Develop and implementation Digital Transformation Strategy• Provide Leadership and strategic direction on projects• Alignment of projects to Strategy• Benefits Realisation of projects• Prioritisation of Projects, Programmes and Portfolios -
Human Capital Development ConsultantWinners Unlimited Oct 2013 - Sep 2024Johannesburg Area, South AfricaProfessional Coaching Service -
Senior Project Manager Lll - Nedbank Personal LoansNedbank Dec 2012 - Oct 2013Durban, Kwazulu-Natal, South AfricaMy responsibility was to manage and oversee complex and large-scale projects to ensure that they are delivered on time, within budget, and to a high standard.1. Project planning - defining the project scope, goals, and deliverables, as well as developing a comprehensive project plan that outlines the timelines, resources, and budgets required to successfully complete the project.2. Project execution - leading the project team, assigning tasks, monitoring progress, and ensuring that the project is on track to meet its objectives. I communicated with stakeholders and manage any issues or risks that arise during the project.3. Project monitoring and control - tracking project progress, identifying and managing risks, and making any necessary adjustments to the project plan to ensure that the project stays on track and within budget.4. Project closure - ensuring that all project deliverables have been completed, finalizing project documentation, and conducting a post-project evaluation to identify areas for improvement.5. Stakeholder management - building and maintaining relationships with project stakeholders, including clients, team members, and senior management, to ensure that everyone is aligned on project objectives and timelines.6. Resource management - managing project resources, including budget, staffing, and equipment, to ensure that the project is delivered within the allocated resources.7. Leadership and mentorship - providing guidance and mentorship to project team members, as well as fostering a culture of collaboration and teamwork. -
Programme Executive (Acting) - Nedbank Personal Loans PmoNedbank Jul 2011 - Nov 2012DurbanI was responsible for the Nedbank Personal Loans Project Office, managing the Portfolio of Projects, and Project Team. Ensuring the successful delivery of a portfolio of related projects, meeting stakeholder expectations, and ensuring that project and programmes were completed on time, within budget, and to a high standard.1. Portfolio planning of project and programme scope, goals, and deliverables, as well as developing a comprehensive portfolio plan that outlines the timelines, resources, and budgets required to successfully complete the portfolio of projects.2. Portfolio execution of the portfolio team, assigning tasks, monitoring progress, and ensuring that the portfolio is on track to meet its objectives. I communicated with stakeholders and manage any issues or risks that arise during the portfolio of projects.3. Portfolio monitoring and control. Tracking portfolio progress, identifying and managing risks, and making any necessary adjustments to the portfolio plan to ensure that the portfolio of projects stays on track and within budget.4. Portfolio closure of all portfolio deliverables (projects and programmes) that have been completed, finalizing portfolio documentation, and conducting a post-portfolio evaluation to identify areas for improvement.5. Stakeholder management. Building and maintaining relationships with portfolio stakeholders, including clients, team members, and senior management, to ensure that everyone is aligned on portfolio objectives and timelines.6. Resource management. Managing portfolio resources, including budget, staffing, and equipment, to ensure that the portfolio of projects is delivered within the allocated resources.7. Business and strategic planning. Working with senior management to develop and implement strategies and plans that support the organization's overall business objectives and ensuring that the portfolio of projects supports these objectives. -
It Programme Manager: Account Executive - Nedbank Personal LoansNedbank Dec 2006 - Jul 2011Durban Area, South AfricaMy responsibility was to manage the Personal Loans program of related projects to achieve strategic business objectives, meeting stakeholder expectations, and ensuring that programs are completed on time, within budget, and to a high standard.1. Programme planning. Defining the programme scope, goals, and deliverables, as well as developing a comprehensive programme plan that outlines the timelines, resources, and budgets required to successfully complete the programme.2. Programme execution: Leading the programme team, assigning tasks, monitoring progress, and ensuring that the programme is on track to meet its objectives. Communicating with stakeholders and manage any issues or risks that arise during the programme.3. Programme monitoring and control - tracking programme progress, identifying and managing risks, and making any necessary adjustments to the programme plan to ensure that the programme stays on track and within budget.4. Programme closure - ensuring that all programme deliverables have been completed, finalizing programme documentation, and conducting a post-programme evaluation to identify areas for improvement.5. Stakeholder management - building and maintaining relationships with programme stakeholders, including clients, team members, and senior management, to ensure that everyone is aligned on programme objectives and timelines.6. Resource management - managing programme resources, including budget, staffing, and equipment, to ensure that the programme is delivered within the allocated resources.7. Business and strategic planning with senior management to develop and implement strategies and plans that support the organization's overall business objectives. -
Project Manager - Consumer Credit (Division Of Nedbank)Nedbank Jul 2005 - Dec 2006Durban Area, South AfricaManage Projects and Programmes• Ensured the management of scope included coverage of customer requirements and create based on estimations.• Managed budget• Managed risk • Managed Delivery against schedule• Compliance to procedures, policies guidelines • Facilitation of PM Forums' Sessions - liaise between client and delivery areas Stakeholder Management• Stakeholders identified, engaged and informed • Maintain effective communication• Manage stakeholder expectation• Provide reporting in Strategic Forums• Provide advice to clients on most appropriate PM approach to meet requirements Resource Management• Effective resource negotiation • Manage escalations • Direct, coordinate activities and monitor Delivery• Manage, time, cost , quality and riskChange Management • Identify impact of projects on all aspects of business operations• Communicate with impacted stakeholders to ensure change management requirements are understood.• Ensure change management plan are included and managed as part of the overall Project Management Plan. -
Information Technology Operations Manager - Nedbank Call CentreNedbank Apr 2004 - Jul 2005Durban Area, South AfricaMy duties at the Nedbank Call Centre for Durban and Johannesburg, was to ensure the reliable and efficient operation of the call center IT infrastructure, while maintaining a high level of customer service and satisfaction.Ensuring smooth operation of Call Centre technology and infrastructure, including hardware, software, and networks.Developing and implementing IT policies, procedures, and best practices to ensure compliance with regulatory requirements and industry standards.Managing IT budgets and resources to meet business objectives and service level agreements.Managing and leading a team of IT professionals, providing guidance, coaching, and performance feedback to ensure high-quality service delivery.Identifying and evaluating new technologies and solutions that could improve call centre operations and customer experience.Collaborating with business stakeholders, vendors, and other IT teams to develop and implement IT projects and initiatives.Monitoring and analyzing call centre IT performance metrics and using data-driven insights to identify areas for improvement and optimize operations.Ensuring the security and integrity of call centre data and systems, including backups, disaster recovery, and business continuity planning.Communicating effectively with internal and external stakeholders, including senior management, business partners, and customers, to provide updates, gather feedback, and address concerns.Keeping abreast of industry trends, best practices, and emerging technologies related to call centre operations and IT management. -
Call Centre It Manager - Boe Bank LtdNedbank Jul 2003 - Mar 2004Durban Area, South AfricaStrategy• Participated in the annual planning of IT initiatives and strategy discussions.• Defined IT goals and objectives for the Call Centre.IT Operations Management• Plans, organises, directs, evaluates and co-ordinates IT Tasks• IT Risk Management Analysis,• Manage escalations and Issues.• Provide status reporting on all IT Initiatives.• Management of Call Centre Incidents and SLA.• Manage Infrastructure changes in the Call Centre.Relationship Management• Build and maintain relationships with other cross functional Nedbank departments.• Establish an on-going relationship with the Call Centre IT Vendors and Consultancies.• Attend vendor functions and presentations.Team Management• Direct line managed a team of Seven.• Recruited, trained, developed and performance management of team.• Provided Leadership, guidance and direction to staffProject Management• Managing projects using the PMBoK Methodology.• Managed Scope, Time, Cost, Quality and Resources.• Managed escalations and risk.• Followed Change Management process.• Conducted presentations using PowerPoint and Visio to Management• Provided status feedback and reports to stakeholders -
Call Centre It Technician - Boe Bank LtdBoe Bank Mar 1998 - Jun 2003Durban Area, South AfricaTechnical Support: • Issue and Incident Management of all technical problems associated to the Call Centre Infrastructure and Applications.• Provided Management with regular status reports on all IT Initiatives, issues and incidents.Supported the Call Centre Agents after hours with technical issues.• Checked all Call Centre systems before the start of business, to ensure system readiness.• Carried out all upgrades and patch roll out to ensure technology standardisation.• Ensured that all technical documents were stored centrally for easy reference.• Evaluated new products for the Call Centre before implementation • I prepared all documentation for Procurement.Relationship Management: • Maintained close relationship with other BoE departments; IT Vendors; Consultancies• Represented the Call Centre in all macro technical meetings.• I was the contact person for the IT vendors and Consultancies• I kept very close relationship with all Call Centre Agents Team Management: • Line managed a team of 5 technical specialists during my Managers absence and leave.• Attended some meetings when my manager could not attend.• I was identified as part of the leadership/ management pipeline. • Assisted my line manager with the technical operations of the Call CentreProject Management: • I project managed all technical roll outs, upgrades, integrations and Y2K projects in the Call Centre. • For these projects, I used to initiate, plan, co-ordinate, and managed the implementation of all related tasks, and managed project resources.• MS Excel was used as a planning and scheduling, and project management tool.
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It Support Specialist - Information Services - City ServicesEthekwini Municipality Jul 1995 - Feb 1998Durban Area, South AfricaI provide technical support to all departments of the Durban Municipality, which included the following:o Issue and Incident Management, o Status reporting on all IT Initiatives, issues and incident.o After Hours Technical supporto Helpdesk supporto Hardware, Software and Network support.o Setup and configuration of new equipment -
Information Technology TechnicianTaicom Electronics Jun 1994 - Jun 1995Durban Area, South Africa
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SeamanSouth African Navy 1989 - 1990Cape Town Area, South Africa
Iqbal Sheik, Pmp, Csp Skills
Iqbal Sheik, Pmp, Csp Education Details
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Nqf 7 - 120 Credits -
Omnitec InstituteMicroprocessing -
Sas WingfieldN2 -
Chatsworth Secondary12
Frequently Asked Questions about Iqbal Sheik, Pmp, Csp
What company does Iqbal Sheik, Pmp, Csp work for?
Iqbal Sheik, Pmp, Csp works for Silver Litchi Project Management
What is Iqbal Sheik, Pmp, Csp's role at the current company?
Iqbal Sheik, Pmp, Csp's current role is Project Management Leader | Former Chairperson of Project Management South Africa | Delivering Business Value | Coaching for Success | Servant Leadership Advocate | Digital Transformation | Fintech.
What schools did Iqbal Sheik, Pmp, Csp attend?
Iqbal Sheik, Pmp, Csp attended Gordon Institute Of Business Science, Durban University Of Technology, Omnitec Institute, Sas Wingfield, Chatsworth Secondary.
What are some of Iqbal Sheik, Pmp, Csp's interests?
Iqbal Sheik, Pmp, Csp has interest in Leadership, Innovation, Business Management, Project Management, Coaching, Entrepreneur, Technology, Consulting, Economic Empowerment, Education.
What skills is Iqbal Sheik, Pmp, Csp known for?
Iqbal Sheik, Pmp, Csp has skills like Management, Project Management, Strategy, Change Management, Business Analysis, Business Process Improvement, Governance, Project Portfolio Management, Pmo, Stakeholder Management, Strategic Planning, Leadership.
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