Iqra Akram Email & Phone Number

Manchester, Gb

• Support the administrative functions of Medical Information and Medical Affairs.• Answer medical/technical enquiries from healthcare professionals, internal customers (including EU and global colleagues and consumers on Teva products.• Creating and maintaining product standard letters, FAQs, Data on File and departmental databases• Handle reports of adverse events in accordance with company policies.• Understand and manage the customer expectations in providing information within agreed deadlines, ensuring that information provided conforms to the ABPI Code of Practice.• Provide a quality first line medical information service to the UK, Ireland and Malta and expert second line support for affiliates across the EU.• Keep up to date and comply with relevant company SOPs and WIs regulation and code of practice.• Other ad-hoc MI projects as business requires.• Cross-functional responsibilities with Regulatory Affairs for the update of the Teva UK and eMC websites in response to the provision of newly submitted/approved product information; also involves notification of relevant parties when necessary (BNF, MIMS etc.)• Work cross-functionally with Pharmacovigilance and Quality for weekly reconciliations of enquiries to ensure compliance throughout the company.• Working with 3rd party external pharmaceutical companies for monthly reconciliations of enquiries• Provide support and training to other members of the team when required.• Copy approval, including reference checking, using Veeva Vault PromoMats, along with creating and reviewing of internal and external documents and promotional materials for both the UK & Ireland. • Copy approval of materials in a specific therapy area, mainly OTC and oncology.• Reviewing parallel imports, to ensure packaging and package leaflets abide by the standards set by Teva UK Limited.

Salford, England, United Kingdom

Working as an MLA within the Biochemistry department of Pathology at Salford Royal NHS Foundation Trust. • Processing samples for analytical testing on the ADVIA Centaur Immunoassay analysers.• Carrying out daily, weekly and monthly maintenance on said analysers and carrying out any minor troubleshooting that may occur.• Refilling of reagents and carrying out calibration and quality control (QC) checks on reagent kits.• Preparation of any calibrators or QC• Analysis of calibration values and QC values, ensuring they are within acceptable reference ranges and solving and issues that may cause results outside of the standard definitions. • Front-loading any urgent samples• Archiving tested samples• Ensuring relevant SOP is followed for all methods to ensure work complies with UKAS requirements• Referring any samples received at Salford to external laboratories, ensuring they are packaged securely to minimize any damages or spillages. • Ensuring all relevant paperwork is sent off and completed for filing and audit purposes.• Booking in and processing any samples received, ensuring all details are present• Centrifuging samples down and preparing samples for transport to relevant referral laboratories.• Preparing certain samples by treating them with acid or alkali for specific tests• Archiving samples received into relevant racks, ready for analysis by BMS• Ensuring training has been completed and signed off• Making sure new documents, SOPs etc. have been acknowledged due to any changes that could have been made.• Carrying out fridge and freezer checks throughout the laboratory• Finding any samples with any outstanding tests and manually loading onto analysers etc.• Carrying out stock checks to ensure there is sufficient consumables and other equipment needed for the laboratory

Sheffield, United Kingdom

• Booking in and handling of laboratory samples (urine, swab and blood)• Preparation of laboratory samples (urine, swab and blood)• Quality assurance and control • Awareness of cross-contamination avoidance, traceability, and handling of confidential information• General laboratory duties and housekeeping• Working in accordance with laboratory policies, including (but not limited to) confidentiality, data protection, code of conduct and waste disposal. • Ensuring constant compliance with the ISO 15189 & ISO 17025 accreditations• Thorough knowledge of Good Laboratory Practice (GLP)• Working under pressure and performing multiple tasks at once, including working to strict deadlines• Reporting to the Senior Laboratory Technicians, Assistant Laboratory Manager and Laboratory Manager

Harlow, Essex

• Supporting the administrative functions of Medical information and keeping direct contact with both internal and external customers.• Taking enquiries by phone or email and providing a medical response by providing product information using published literature and confidential company data.• Giving guidance and instructions on the proper use of a pharmaceutical treatment to healthcare professionals and patients• Processing and replying to communications from and to other departments.• Answering medical/technical enquiries from healthcare professionals, internal customers and consumers of Teva products.• Assisting in the maintenance of departmental databases and standard responses.• Recognising adverse events and quality reports and reporting them, complying with Pharmacovigilance and Quality department procedures• Understanding and managing customer expectations by providing information within agreed deadlines.• Ensuring that information provided conforms to the ABPI Code of Practice.

London, United Kingdom

I specialised in Scientific and Engineering recruitment in London, Cambridge, Oxford and across the UK. Working with market leading customers within the life sciences sector, my primary focus was to partner with candidates and clients, using the depth and breadth of my expertise and market knowledge to ensure we made the unique match that makes individuals, companies and industries flourish. Job areas I recruited for include: Scientist jobs (Research Assistant, Senior Scientists etc.) & Engineering jobs (Quality Engineers, Validation Engineers, Technicians etc.). Hays Life Sciences is a leading global recruitment company within the pharmaceutical, medical technology and biotech industry providing mid to upper level staff involved in drug discovery, R+D, clinical development, post-approval services and commercial activities.

Leeds, United Kingdom

Delivering great customer service and ensure customers leave satisfied with our service. Assisting with customer enquiries and questions on the general merchandise department. Maintaining an uncluttered environment by keeping the department tidy. Replenishing stock to ensure that the store ran smoothly and efficiently. From this, customer service skills and communication skills were developed. By being a part of the team on my department and the whole store, I have developed a team-oriented approach to working.

Bachelor Of Science (Bsc) (Honours), Biochemistry, 2:1

~Year 1~ Human Physiology and Anatomy Principles of Chemistry and Analytical Science Fundamentals of Organic Chemistry Cellular Biology.

Education record

Activities and Societies: Bronze & Gold Duke of Edinburgh Award.A Levels in Biology, Chemistry & Applied Business. 9 GCSE's A* - B