Iqshaan Jooma
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Iqshaan Jooma Email & Phone Number

IT Support | Junior Cyber Security Analyst |IT Service desk | Technical Troubleshooting and Problem-Solving| IT Professional Available for Opportunities at Activ8me
Location: Melbourne, Victoria, Australia 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Activ8me
Role
IT Support | Junior Cyber Security Analyst |IT Service desk | Technical Troubleshooting and Problem-Solving| IT Professional Available for Opportunities
Location
Melbourne, Victoria, Australia
Company size
31 employees

Who is Iqshaan Jooma? Overview

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Quick answer

Iqshaan Jooma is listed as IT Support | Junior Cyber Security Analyst |IT Service desk | Technical Troubleshooting and Problem-Solving| IT Professional Available for Opportunities at Activ8me, a company with 31 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Iqshaan Jooma.

Iqshaan Jooma previously worked as Level 1 Technical Support at Activ8Me and Customer Service Representative at Coles. Iqshaan Jooma holds Certificate Iv, Cyber Security from Melbourne Polytechnic.

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Email format at Activ8me

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Activ8me

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Profile bio

About Iqshaan Jooma

Hello, I'm Iqshaan, a recent graduate in Cybersecurity from Melbourne Polytechnic, and I'm eager to embark on my next professional journey as an IT Support Specialist or Junior SOC analyst.I have 8 years of diverse experience in retail and finance, I've honed my skills in customer service and leadership. My recent completion of a Certificate IV in Cybersecurity has equipped me with a strong foundation in security principles and practical know-how. I've successfully delivered a comprehensive CSOC solution, improving network and security operations for our cyber project.I'm passionate about technology's role in safeguarding businesses and enhancing efficiency. I thrive on tackling IT challenges head-on, resolving issues, and ensuring seamless operations.Core Competencies and Technological Skills :Cert IV in Cybersecurity• Bachelor's in Accounting • Basic Networking • Wireshark/nmap VirtualBox/VMware • Splunk • Cisco Router and Switch Configuration • MetasploitMicrosoft Office Suite • Windows Server 2012 R2/2019 • Basic Python • Kali LinuxTechnical Troubleshooting • Windows/Mac Operating Systems • Active Directory • Qualy's VMDRI'm excited about the opportunity to contribute to a dynamic IT team. My skills and qualifications align perfectly with the requirements of the IT Support role or Junior Cybersecurity analyst. If you're seeking a dedicated IT Support Specialist who's driven to provide top-notch service and enhance technology operations, let's connect. I'm excited to explore opportunities to contribute to your team's success. Please feel free to email me at iqshaanjooma@gmail.com

Current workplace

Iqshaan Jooma's current company

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Activ8me
Activ8Me
IT Support | Junior Cyber Security Analyst |IT Service desk | Technical Troubleshooting and Problem-Solving| IT Professional Available for Opportunities
melbourne, victoria, australia
Website
activ8me.net.au
Employees
31
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4 roles

Iqshaan Jooma work experience

A career timeline built from the work history available for this profile.

Level 1 Technical Support

Current
Activ8Me

Melbourne, Victoria, Australia

  • Follow the guidance provided by Level 2 Technical SupportOfficers, Level 1 Team Leaders Level 1 Technical Specialistsand Technical Support Officers.
  • Answer incoming phone calls from customers and assistingwith over the phone technical support.
  • Maintaining accurate information in our ticketing system for allinteraction with customers and related troubleshooting /investigation.
  • Manage tickets assigned to your person and ensure issuesare followed through to… Show more
  • Manage tickets assigned to your person and ensure issuesare followed through to completion or appropriately escalated.
  • Work with 3rd party wholesale providers such as NBN, Opticomm, Vocus and AAPT where theirassistance is required to solve customer problems.
Jan 2024 - Present

Customer Service Representative

Current
Coles

Melbourne, Australia

  • A customer service representative at Coles express where we aim to be Australia's number one convenience outlet.Duties and achievements:
  • Troubleshoot EFT terminal and POS system to resolution.
  • Achieved 95% customer satisfaction rating through friendly and efficient service.
  • Handled 550+ customer inquiries per shift with a 90% resolution rate.
  • Maintained 100% accuracy in processing transactions, ensuring error-free cash reconciliation.
  • Increased flybuy loyalty… Show more A customer service representative at Coles express where we aim to be Australia's number one convenience outlet.Duties and achievements:
Sep 2014 - Present

Accounts Payable Officer

Cardtronics Australasia

Australia

  • Duties and achievements:
  • Liaised with IT manager and troubleshoot CRM software issues to resolution using service now.
  • Prepared and executed weekly payment plans, processing an average of 200 payments per week with 99%
  • accuracy, ensuring timely and accurate financial transactions.
  • Managed fortnightly processing of employee expense claims, processing an average of 100 claims per cycle, resulting in prompt reimbursement and improved employee satisfaction.
  • Conducted invoice… Show more Duties and achievements:
Aug 2020 - Aug 2021

Intern Assistant Accountant

Platinum Accounting Australia

Australia

Platinum Accounting Australia is a CPA public practice which provides accounting and tax services to different clients including sole traders, individuals, partnerships, trusts and small companies. I have full confidence and competence for all the tasks that I performed:BAS- I have fully understood the details for all 4 activities on BAS reports..

Nov 2018 - Jun 2019
Team & coworkers

Colleagues at Activ8me

Other employees you can reach at activ8me.net.au. View company contacts for 31 employees →

FW Fiona W. Fiona W. Colleague at Activ8MeMelbourne, Victoria, Australia, Australia View → ED Enzo Di Donato Enzo Di Donato Colleague at Activ8MeGreater Melbourne Area, Australia View → TB Tony Bundrock Tony Bundrock Colleague at Activ8MeGreater Melbourne Area, Australia View → MR Matt Robertson Matt Robertson Colleague at Activ8MeNorthcote, Victoria, Australia, Australia View → HC Harvin Chahel Harvin Chahel Colleague at Activ8MeMelbourne, Victoria, Australia, Australia View → JK Joseph Khalil Joseph Khalil Colleague at Activ8MeNewport, Victoria, Australia, Australia View → LC Luca Camilleri Luca Camilleri Colleague at Activ8MeMelbourne, Victoria, Australia, Australia View → GL Gary Leung Gary Leung Colleague at Activ8MeOakleigh, Victoria, Australia, Australia View → NS Noelle Serruto Noelle Serruto Colleague at Activ8MeMalvern, Victoria, Australia, Australia View → TW Tracey Wegener Tracey Wegener Colleague at Activ8MeGreater Melbourne Area, Australia View →
3 education records

Iqshaan Jooma education

FAQ

Frequently asked questions about Iqshaan Jooma

Quick answers generated from the profile data available on this page.

What company does Iqshaan Jooma work for?

Iqshaan Jooma works for Activ8me.

What is Iqshaan Jooma's role at Activ8me?

Iqshaan Jooma is listed as IT Support | Junior Cyber Security Analyst |IT Service desk | Technical Troubleshooting and Problem-Solving| IT Professional Available for Opportunities at Activ8me.

Where is Iqshaan Jooma based?

Iqshaan Jooma is based in Melbourne, Victoria, Australia while working with Activ8me.

What companies has Iqshaan Jooma worked for?

Iqshaan Jooma has worked for Activ8Me, Coles, Cardtronics Australasia, and Platinum Accounting Australia.

Who are Iqshaan Jooma's colleagues at Activ8me?

Iqshaan Jooma's colleagues at Activ8me include Fiona W., Enzo Di Donato, Tony Bundrock, Matt Robertson, and Harvin Chahel.

How can I contact Iqshaan Jooma?

You can use AeroLeads to view verified contact signals for Iqshaan Jooma at Activ8me, including work email, phone, and LinkedIn data when available.

What schools did Iqshaan Jooma attend?

Iqshaan Jooma holds Certificate Iv, Cyber Security from Melbourne Polytechnic.

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