Event Security for Corporate and High Net Worth individuals.

District Security Officer - SOC. Close Protection Agent. Hostile Termination Services. Event Security. Uniformed Security.

Hostile Termination Services. Event Security. Strike Security for Labor Disputes.

Bank Security. Church Security. School Security. Festival Security. Undercover Surveillance. Estate Security/Residential Security Teams (RST). Process Service. Firearms instructor.

Firearms Instruction: both CCW and Private Lessons (Pistol, Rifle, Shotgun). Situational Awareness. Conflict Deescalation. Fingerprinting.

• Provided stellar telephone service for members at the point of contact in a high-performing multi-skill inbound Contact Center environment• Handled multiple phone ques - credit cards, home banking, consumer & real estate loans• Processed foreign currency transactions using Travelex• Evaluated each member call for potential sales opportunities in order to meet member needs• Maintained security and authorization levels in order to protect member & organization assets• Provide Tech Support for website navigation, login issues, account set up procedures, Quicken support and Mobile App support

• Facilitate a smooth and easy on-boarding process for new advisors joining LPL • Run third party reports on candidates including: Lexus Nexus, Experian and FINRA CRD • Evaluate advisor paperwork for accuracy and completeness • Prepare and coordinate out-going advisor paperwork • Maintain and update resources in BranchNet, SharePoint, Oracle and SalesForce platforms

Mitigate liability by reviewing broker emails for possible FINRA compliance issues• Maintain and update database resources• Correspond with Principals as issues arise

• Quality Control articles for internal Knowledge Base – assure that the articles are compliant with style-guide requirements• Upload text, pdfs, images in the Knowledge Base• Create and manage article links to both internal related articles, and to related resources in the public domain• Conduct User Experience Testing• Assist the Technical Writers on projects and research.

Facilitate a smooth and easy on-boarding process for new advisors joining LPL work force• Evaluate advisor paperwork for accuracy and completeness • Maintain and update database resources• Correspond with financial advisors and project managers as issues ariseIn Knowledge Base Administration – Information Management

Part time while attending Graduate School full time• Develop and update Rosenfeld Library Web pages (pages created by professors on their websites)• Maintain Library Web page links on a regular basis observing a set schedule• Compile online and print sources for course support products• Testing and evaluation of new and existing database resources• Assist Librarians with their personal projects – manage e-librarian email accounts• Course support for faculty in the Anderson School of Management

Account maintenance and order management for world’s second largest retailer• Reconciliation, invoice adjustments, write-offs, credit memos, credit card transactions• Generate collection letters, initiate mechanic’s liens, & send accounts to agency • Negotiate payment plans• Handled heavy call volume

Diplomatic collections for Southern California’s premier civil engineering and surveying firm• Billing - process manager worksheets into monthly invoices• Contract Administration - draft change orders, enter contract line items and allocations• Reconcile customer accounts - generate custom spread sheets/pivot tables• Post customer payments & Prepare daily bank deposits• A/P as needed - assign G/L codes and enter into database