Ira Frey Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Sydney, New South Wales, Australia

- Leading hotel operations with a team of 40+ team members in the General Manager's absence- Liaising on all aspects of operations with the department heads including housekeeping, maintenance, front office, reservations and food & beverage - Customer service management including setting and monitoring targets for guest satisfaction, relationship.

Sydney, New South Wales, Australia

Leading the Front office department including but not limited to- Managing the team's performance- Managing guest satisfaction- Resolving complaints- Relationship management with guests- Front office payroll & work schedules- Monitoring financial performance against budget

Sydney, New South Wales, Australia

Manager on duty for front office & food & beverage tasks included but were not limited to:- Managing the team's day-to-day tasks, ensuring checklists are adhered to- Managing break schedules & working hours- Resolving guest complaints- Lobby & Restaurant duty- Managing work performance of the team members

Darling Harbour

Bondi Beach, Australia

Sydney Und Umgebung, Australien

Faro Und Umgebung, Portugal

Master Of International Hotel Management, Hotel Management

Bachelor Of Science (B.S.), Business Administration And Management, General

Activities and Societies: Member of the External Relations Team at AIESEC Göttingen