Ira Basil Email & Phone Number

Mississauga, Ontario, Canada

Ontario, Canada

National Fleet Manager

Toronto, Ontario, Canada

✔ Startup operations and overall strategic business development and growth of a cartage and driver services business for carriers and customers in the LTL/TL environment✔ Created an efficient trucking infrastructure with 18 trucks in the fleet, CVOR, WSIB, 3 Million Liability Insurance, late model equipment, experienced manpower, interline, credit and other agreements ✔ Established partnership agreements with industry professionals; compiled contracts and offered specific features and products to address client needs and therefore attract new clients ✔ Conducted training and development sessions with the freight drivers and completed all necessary due diligence required by insurance companies✔ Maintained the schedule and coordination of shifts with pick-up and delivery times for customers✔ Ensured all equipment and trucks were maintained and operating effectively✔ Customer acquisition through cold calling, targeting a niche market, conducted needs assessments, and liaising with company officials from LTL companies ✔ Oversaw billing and customer service activities including tracing, rate quotes and claims administration✔ Performed routine quality control and assurance checks and documented any areas for improvements ✔ Communicated all service irregularities or failures to ensure resolutions are put in place to minimize operational service impactKey Achievements:♦ Accomplished over $ 8 million in sales since company inception♦ Maintained a high client satisfaction and retention rate by developing long-term mutually beneficial partnership agreements with industry professionals ♦ Improved the bottom line and reduced operations costs by establishing SMART goals, ensuring financial targets were met and/or exceeded, and focusing on improving Key Performance Indicators (KPIs) ♦ Recruited, hired, trained, disciplined, motivated and led over 100 employees♦ Acquired 5 new trucks to expand the company’s fleet, with costs in the range of $100,000 per truck

Vaughan, Ontario

✔ Generate new business accounts in the GTA for cross-border, LTL, TL expedite carrier, pick-pack, SCM, 3PL and warehousing✔ Conduct a sales/marketing analysis in order to have a competitive advantage in identifying prospective customers for our operation✔ Initiated the sales cycle by contacting prospective customers on personally developed prospect lists and scheduling face-to-face meetings to develop rapport and qualify each prospective customer✔ Conducted sales prospecting and forecasting to funnel continuous revenue generation and business growth ✔ Presented features and benefits of services to meet and overcome objections; negotiated business rates, terms and conditions and secured business based on relationship and service level provided ✔ Participated in weekly sales meetings, sales presentations, trade shows, business lunches, events, etc. ✔ Collaborated with all other departments such as Rates/Audit, A/R, Operations, etc., to secure customer and shareholder satisfaction ✔ Prepared rate quotations and reports for business transactions, new business, new competition, new sales leads, etc. Key Achievements:♦ Increased sales by $2.2 million within the first year by acquiring new business and maintaining a high rate of client retention and satisfaction♦ Acquired 2 large national accounts through client prospecting initiatives and established an effective professional relationship to secure the client and maintain the business

Concord, Ontario

✔ Led the dispatch unit as the supervisor, oversaw 5 dispatch team members and 25-30 drivers in Toronto✔ Supervised the dispatch department for LTL, TL, expedite, logistics, carrier with multiple cross-dock facilities in Canada and the USA ✔ Coordinated dispatch and distribution of freight by using company, broker and contract equipment, interline partners or the multi-modal distribution network while operating among the lowest claims in the industry ✔ Communicate with customers to coordinate pick-up and delivery times, coordinate equipment, and ensure timelines and schedules are followed and maintained ✔ Managed a high volume of client telephone requests✔ Constant focus on cost reduction, process improvements, and productivity improvements within the dispatch operations unit✔ Completed the CannAmm DOT Supervisor Workshop in Drug and Alcohol Testing for the Workplace

Business Diploma

Business Administration Diploma, Business/Commerce, General