Ira Green Email & Phone Number

Baltimore, Maryland, United States

New Castle, De

Delaware Business Systems (DBS) Inc. is a leading provider of point-of-sale technology and service for hospitality industries throughout the United States.• Recruited as a field support IT consultant and was promoted into multiple roles including Installer, Project Manager and currently, Network Administrator. o Installed, maintained and repaired digital video recording equipment, video cameras and remote access systems to increase security and reduce risk.o Educated and trained internal associates and external clients on systems, technology and troubleshooting topics on an as-needed basis, including new installations or updates.o Facilitated and managed all aspects of POS software and hardware for clients; installation, servicing database creation, troubleshooting, updating, and training.o Collaborated with leaders, vendors and customers in the field, deepening business relationships and increasing customer satisfaction through constructive communication and positive interactions. o Managed internal projects as related to technology deployments, equipment, software, systems updates, changes, installation and servicing.

Chestertown, Md

Green’s Solutions is a self-started business servicing the general technology and system administrator needs of individuals, small businesses and corporations.• Formed and operated a technology services business that provides a versatile and competitive array of computer, network, equipment, design, sales and servicing expertise to help companies reduce costs, optimize efficiencies, generate revenues and increase customer satisfaction.o Supported technology and equipment installation, training, servicing and maintenance for a variety of local area businesses including, David C Wright, Esquire, Chestertown Nursing and Rehab, Dr. Neil Brayton, DDS, Weldon Inc, New York Kosher Style Deli, F.R. Hall & Associates.o Maintained servers, work stations, databases, operating systems and network security, while preserving professional and ethical standards related to patient confidentiality and privacy regulations for a dentist office.o Trained clients and their staff on how to use new equipment and software programs, and acted as the subject matter expert and point-of-contact for troubleshooting needs.o Installed, serviced and repaired desktops and laptops operating on Windows XP, Vista and 7.o Provided data security, created and managed SQL databases, networks, printers, Xerox copiers, laptops, and multiple work stations operating on Windows XP, Vista, Server 2000 and Server 2003 for a retirement facility.

Rock Hall, Md

Weldon Inc. is the parent company to a 500-seat Chesapeake Bay restaurant and specializes in hospitality, property management and retail operations.• Position expanded to support technology infrastructure, computer operating systems and website. o Helped train new and existing staff on technology installations and/or changes to current systems, technology infrastructure and security camera equipment.o Acted as a subject matter expert for operating systems, programs, applications and hardware troubleshooting and repair.o Modified and updated the company website as needed and/or as requested by management.o Collaborated with restaurant staff to identify and address any technology related needs or issues such as user access, defective equipment, and software updates.

Rock Hall, Md

Weldon Inc. is the parent company to a 500-seat Chesapeake Bay restaurant, and specializes in hospitality, property management and retail operations.• Promoted to Assistant Manager after having spent three years working in several different roles with varying responsibilities.o Supervised and managed all aspects of a staff of 200+ employees including hiring, training, scheduling, and performance management.o Oversaw all daily operations and management of operating processes, product inventory, customer satisfaction, purchasing, vendor relations and daily banking needs.

Associate’S Degree, Cyber Crime

Certificate, Criminal Justice Crime Scene Technician