Iram Shah Email and Phone Number
Iram Shah work email
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Iram Shah personal email
iram Shah is a Senior global marketing and business transformation leader with a proven ability to transform and grow large, complex and matrix businesses with P& L responsibilities. She has a track record of developing big brands, new businesses and customer experience. Exceptionally skilled at leading transformation and innovation in B2C, B2B and technology environment through superior customer experience/ retention, account management, and technology/ digital innovation. She is an inspirational leader who has led large global diverse teams with high performance and engagement. She has over 20 years of experience in Fortune 200 companies like Schneider Electric, Zurich Financial, BP International, Coca Cola and Pepsi. Currently, Iram is a global commercial executive at Cognizant Technology Services managing large accounts, developing clients digital strategies leading to their future growth and transformation. She has Degrees from University of Chicago and Harvard Business School and is a board member. Iram has earned many international awards, including the 100 most influential business leaders in UK, one of the 11 international Women Business Leaders in the Chicagoland by Chicago Women Megazine and featured in other business magazines as one of the 30 most inspiring women in business. She is a public speaker and a thought leader on marketing, customer experience, digital transformation and social issues. She has served on several non profit boards and is passionate about girls education and empowerment around the world. She is currently Chairwoman at Sonia Shah Organization.
Cognizant
View- Website:
- ctscorp.com
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Global Commercial LeaderCognizant Apr 2021 - PresentTeaneck, New Jersey, UsResponsible for the strategy, operations, delivery and P&L for global account business.
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Senior Vice President, Customer TransformationSchneider Electric 2015 - Oct 2020Rueil Malmaison, Paris, FrThe position focuses on transformation and growth via customer care, product quality and customer satisfaction across all electrical distribution equipment and all types of customers for North America.-Leads a team of over 700 spanning over 5 countries and 3 languages, to deliver tailored customer experience with over 7m customer touch points-Responsible for customer advocacy, process execution, offer quality and NPS across NA-Driving the effort to digitize customer care experience by implementing digital tools and platforms to drive efficiency and innovation- Focusing on lead and revenue generation with a growth of 44% in less than 2 years- Leading the effort for culture transformation and customer centricity -
Senior Vice President, Digital Customer ExperienceSchneider Electric 2013 - 2015Rueil Malmaison, Paris, FrPioneered the process for developing best in class customer journey, value proposition and marketing campaign to drive digital customer experience for Schneider Electric. Developed first in the market customer digital tools to improve customer experience and generate revenue. Won two Schneider Electric digital awards in one year. Led the effort to improve digital product information and digital touch points.
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Group Head Of Marketing And PlanningZurich Insurance Company Ltd Feb 2008 - Jan 2013Zurich, Zurich, ChMarketing Executive responsible for global strategic marketing, research, planning and communication. Led customer experience and brand development that led to substantial increase in brand value. Charged with setting up a common platform for brand performance, measuring, tracking & managing customer satisfaction and loyalty to deliver end to end 'desired customer experience.' Led the effort of marketing analytics for measuring 'customer lifetime value' and ' return on marketing investment' for customer retention, growth and optimal investment strategy. -
General Manager - New Business Development & InnovationBp Feb 2004 - Feb 2008London, England, GbResponsible for developing new businesses for growth and incremental revenue. Developed new products and business models and oversaw entire process from ideation, strategy, implementation and P&L. Delivered an innovation process for product and offer development across the company. Responsible for developing group wide marketing strategy and led the integration of the newly acquired brands. -
Vp Strategic MarketingBp Feb 2001 - Jan 2004London, England, GbResponsible for corporate brand development, strategic marketing and marketing communication.Instrumental in integrating 4 global brands under BP corporate brand. Developed the strategic marketing and planning methodology for the global marketing.
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Vp Marketing & New Business DevelopmentThe Coca-Cola Company 1996 - 2001Atlanta, Ga, UsResponsible for new beverage development, marketing and innovation in 9 Asian countries. Led the development of new beverages and new price/package/channel strategy. The initiative prevented loss of market share during the post Asian economic crises and delivered growth of 10%. Conducted market and competitive analysis with customer segmentation to successfully launch the new products. -
Sr. DirectorAmoco Oil Company 1994 - 1995Responsible for supporting mergers and acquisitions. Led one of the major aquisitions in the Chemical Industry. Led the retail and marketing strategy for the US. -
Marketing Director ( Gatorade Division )Pepsico - Quaker Oats 1992 - 1994Purchase, New York, UsResponsible for developing Gatorade brand, strategic marketing and communication plan.Developed 5 new flavors and upgraded packaging that improved the image of the brand and improved margins.
Iram Shah Skills
Iram Shah Education Details
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Harvard Business SchoolGeneral Management -
Harvard Business School Executive EducationBusiness
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The University Of Chicago Booth School Of BusinessFinance /International Business
Frequently Asked Questions about Iram Shah
What company does Iram Shah work for?
Iram Shah works for Cognizant
What is Iram Shah's role at the current company?
Iram Shah's current role is ◆ SVP, Technology Commercial Executive |Transformational Leader ◆ Marketing & Digital Expert ◆ Customer Experience ◆Advocate for girls education & empowerment..
What is Iram Shah's email address?
Iram Shah's email address is ir****@****ric.com
What schools did Iram Shah attend?
Iram Shah attended Harvard Business School, Harvard Business School Executive Education, The University Of Chicago Booth School Of Business.
What are some of Iram Shah's interests?
Iram Shah has interest in Poverty Alleviation, Children, Education, Economic Empowerment.
What skills is Iram Shah known for?
Iram Shah has skills like Strategy, Marketing Strategy, New Business Development, Customer Insight, Market Planning, Customer Experience, Marketing, Market Research, Strategic Planning, Business Development, Leadership, Business Planning.
Who are Iram Shah's colleagues?
Iram Shah's colleagues are Saradha Rammohan, Shelby A. Chappell, Arun Az, Karthikeyan Eswaran, Craig Weber, Vishal M., Vincent Guerrero.
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