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Irawati Marcelina Dwiputri, Md is listed as Head of Patient Relation Department at Mayapada Hospital Surabaya at Mayapada Hospital, a company with 565 employees, based in Surabaya, East Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Irawati Marcelina Dwiputri, Md.
Irawati Marcelina Dwiputri, Md previously worked as Head of Patient Relation Department at Mayapada Hospital and Patient Experience Officer at Mayapada Hospital. Irawati Marcelina Dwiputri, Md holds Doctor Of Medicine - Md, Medicine from Universitas Wijaya Kusuma Surabaya.
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Started my career as a General Practitioner in Emergency, Inpatient, & Outpatient Department at the Grha Husada Petrokimia Gresik Hospital in 2019 for 4 years, before which I also completed a 1-year internship program. Apart from being a clinician, I also served as the leader of the Effective Communication within the hospital accreditation team where I actively provided health education & promotion.I moved to Mayapada Hospital Surabaya as a General Practitioner at the beginning of 2023 for 6 months, then in October 2023 I was promoted to Head of Patient Experience Department, which has now changed its name to Patient Relation Department. Trained to be a professional medical doctor along with my skills and experience in the field of effective communication and personal grooming, my current job includes ensuring excellent service in hospital units, handling complaints, and analyzing KPI (Key Performance Indicator) data in accordance with the high standards set by the company.I am not only passionate in working as a clinician but also in a career in the field of health management where I am involved in patient engagement.
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A career timeline built from the work history available for this profile.
Surabaya, East Java, Indonesia
- Ensuring excellence of Patient Journey in all Hospital LOBsthrough KPIs set by company and daily hospital rounding- Complaint handling & management (direct & digital complaints)- In charge of Hospital CSI, NPS, and Google Review- Managing Customer Care team
Surabaya, East Java, Indonesia
- Ensuring excellence of Patient Journey in all Hospital LOBsthrough KPIs set by company and daily hospital rounding- Complaint handling & management (direct & digital complaints)
Surabaya, East Java, Indonesia
General practitioner in inpatient and emergency department
Gresik, East Java, Indonesia
- General practitioner in outpatient, inpatient department,and mainly in emergency department- Head of POKJA Komunikasi Efektif- Head of Promosi Kesehatan Rumah Sakit (PKRS)
Gresik, East Java, Indonesia
Mandatory nine-months national internship programme in a hospital (emergency and inpatient department)
Gresik, East Java, Indonesia
Mandatory three-months national internship programme in a community health center (Puskesmas)
Sidoarjo, East Java, Indonesia
One and a half years of clinical training at affiliated teaching hospital
Other employees you can reach at mayapadahospital.com. View company contacts for 565 employees →
Ruslan Hadi Wijaya
Colleague at Mayapada HospitalWest Java, Indonesia, Indonesia
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AY
Aldila Yuka
Colleague at Mayapada HospitalSurabaya, East Java, Indonesia, Indonesia
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PL
Putri Lestari
Colleague at Mayapada HospitalBatam, Riau Islands, Indonesia, Indonesia
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AD
Apt. Dessy Hera Setiawati.,M.Farm,Fisqua,Crp
Colleague at Mayapada HospitalGambir, Jakarta, Indonesia, Indonesia
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NA
Nenden Amalia
Colleague at Mayapada HospitalBandung, West Java, Indonesia, Indonesia
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NE
Ns. Efrin Sinaga,S.Kep, M.Kep
Colleague at Mayapada HospitalWest Java, Indonesia, Indonesia
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HH
Hutomo Heriadi
Colleague at Mayapada HospitalBanten, Indonesia, Indonesia
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IA
Inge Aprilia
Colleague at Mayapada HospitalSurabaya, East Java, Indonesia, Indonesia
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AK
Agus Kamaludin
Colleague at Mayapada HospitalBandung, West Java, Indonesia, Indonesia
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AW
Alfrian Wirastya Bhaladika
Colleague at Mayapada HospitalBandung, West Java, Indonesia, Indonesia
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Quick answers generated from the profile data available on this page.
Irawati Marcelina Dwiputri, Md works for Mayapada Hospital.
Irawati Marcelina Dwiputri, Md is listed as Head of Patient Relation Department at Mayapada Hospital Surabaya at Mayapada Hospital.
Irawati Marcelina Dwiputri, Md is based in Surabaya, East Java, Indonesia while working with Mayapada Hospital.
Irawati Marcelina Dwiputri, Md has worked for Mayapada Hospital, Rs Grha Husada Petrokimia Gresik, Puskesmas Duduk Sampeyan Gresik, and Rsud Sidoarjo.
Irawati Marcelina Dwiputri, Md's colleagues at Mayapada Hospital include Ruslan Hadi Wijaya, Aldila Yuka, Putri Lestari, Apt. Dessy Hera Setiawati.,M.Farm,Fisqua,Crp, and Nenden Amalia.
You can use AeroLeads to view verified contact signals for Irawati Marcelina Dwiputri, Md at Mayapada Hospital, including work email, phone, and LinkedIn data when available.
Irawati Marcelina Dwiputri, Md holds Doctor Of Medicine - Md, Medicine from Universitas Wijaya Kusuma Surabaya.
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