Iran Palma

Iran Palma Email and Phone Number

Front Desk Coordinator @ iSmile Dentists
Tucson, AZ, US
Iran Palma's Location
Tucson, Arizona, United States, United States
Iran Palma's Contact Details

Iran Palma work email

Iran Palma personal email

n/a
About Iran Palma

Organized and detail-oriented professional with a strong background in office management, administrative support, and project coordination. Adept at streamlining office operations, improving team efficiency, and delivering exceptional customer service. Seeking an office manager or administrative role where I can leverage my skills in organizational management, budget oversight, and problem-solving to contribute to a productive, well-managed work environment.

Iran Palma's Current Company Details
iSmile Dentists

Ismile Dentists

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Front Desk Coordinator
Tucson, AZ, US
Employees:
17
Iran Palma Work Experience Details
  • Ismile Dentists
    Front Desk Coordinator
    Ismile Dentists
    Tucson, Az, Us
  • Mohr Smiles Dentistry
    Dental Assistant
    Mohr Smiles Dentistry Aug 2022 - Present
    Perform chair side assistance duties in all phases of patient examination, restorative, oral surgery, prosthodontics, and dental implant surgeries.Using Eagle Soft Chart Software to document examination and treatment information.Handle and supervise the sterilization of instruments, materials and equipment.Coached patients with instructions for oral care following all dental treatment procedures.
  • Arizona Daily Star
    Home Delivery Carrier
    Arizona Daily Star Apr 2024 - Present
    Deliver newspapers to customers on a designated route.Ensure that deliveries are made on time 7 days a week and in accordance with established procedures.
  • Instant Care Of Arizona
    Caregiver
    Instant Care Of Arizona Feb 2020 - Present
    Tucson, Arizona, United States
    Help client with the activities of daily living. Ensure sanitation and housekeeping duties of home. Timeliness for multi-appointments and proper health care follow ups for; medication and referrals.
  • Accentcare
    Caregiver
    Accentcare Jun 2024 - Aug 2024
    Provided non-medical support, including personal home care. Enabling clients to remain in the comfort of their own homes. Responsibilities include:• Personal care assistance, i.e. showering, dressing and restroom-wheelchair transfer assistance.• Light housekeeping• Companionship
  • Broadway Smiles Dentistry & Orthodontics
    Dental Assistant
    Broadway Smiles Dentistry & Orthodontics Jun 2022 - Aug 2022
    Responsible for providing patient care, taking X-Rays, dental procedure for assisting, and record keeping.
  • Insight Global
    Bilingual Customer Service Representative
    Insight Global Mar 2021 - Aug 2022
    Remote
    Answering inbound calls for Funeral Registration Intake and Funeral Helpline. Associating inbound documents with the appropriate case. Performing outbound calls to funeral homes, doctors/hospitals, etc. to confirm the authenticity of submitted documents. Performing initial case reviews.
  • Everise
    Customer Service
    Everise Aug 2021 - Sep 2021
    Remote
    Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. Ability to utilize and navigate multiple systems simultaneously.
  • Circle K
    Lead Customer Service Representative
    Circle K Feb 2020 - Mar 2021
    Tucson, Arizona, United States
    Ability to multitask with cashing out customers and ensure store is in organized and presentable at all time.
  • Source Group Llc
    Associate Publisher
    Source Group Llc Dec 2019 - Feb 2020
    Tucson, Arizona, United States
    Make outbound customer calls to promote and sell a product or service. Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base. Record outbound call history and customers response in detail.
  • Ability360
    Caregiver
    Ability360 Jul 2018 - Feb 2020
    Tucson, Arizona, United States
    Help client with the activities of daily living.Perform personal care activities; hygiene, eating, dressing, etc. Help with sanitation and housekeeping duties of clients home.
  • Dun & Bradstreet
    Sales Operations Analyst
    Dun & Bradstreet Oct 2016 - Dec 2019
    Tucson, Arizona, United States
    Drive the execution of the Emerging Business sales plan and strategy resulting in high levels of revenue, sales, customer retention, and effective positioning in the emerging sales channel. Initiate and execute outbound and inbound campaigns across the sales teams; Overflow, Retention, Upsell, etc. Communicate to Sales Manager and Director regular performance and progress against the various campaigns and initiatives by team and provide recommendations. Serve as day-to-day point person in interfacing with sales teams to address all issues related to campaign performance and execution issues in lead management. Lead ad-hoc projects that are often cross-functional in nature and under tight timelines.
  • Dun & Bradstreet
    Credit Advisor
    Dun & Bradstreet May 2015 - Oct 2016
    Tucson, Arizona, United States
    Advised and educated individuals or organizations on acquiring and managing debt.Explain general financial topics to clients, such as credit report ratings and bankruptcy laws.Explain products to clients, such as credit monitoring or impacting, the advantages and disadvantages of using DnB services.
  • Humana
    Billing And Enrollment Representative
    Humana Aug 2013 - May 2015
    Tucson, Arizona, United States
    Because of the nature of the industry, dealing with customers when they were facing frustrating health-related personal situations, required a compassionate nature and the ability to stay calm and professional.Described the benefits and coverage associated with different types of healthcare plans and described exclusions and non-covered treatment approaches.Explained statements, to understand various pieces of insurance paperwork and answer questions with regards to insurance premium payments and billing.In addition to helping a customer assess which providers were in-network and covered, also provided information about co-pay levels for seeking medical care outside the covered network.
  • C3/Customercontactchannels, Inc.
    Customer Service Representative
    C3/Customercontactchannels, Inc. Aug 2013 - May 2015
    Tucson, Arizona, United States
    Accurately documented, researched and resolved customer service issues. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment. Resolved service, pricing and technical problems for customers by asking clear and specific questions.
  • Ability360
    Caregiver
    Ability360 Jan 2013 - Jul 2013
    Tucson, Arizona, United States
    Help client with the activities of daily living.Perform personal care activities; hygiene, eating, dressing, etc. Help with sanitation and housekeeping duties of clients home.
  • Aeropostale
    Retail Sales Associate
    Aeropostale Sep 2012 - Nov 2012
    Tucson, Arizona, United States
    People skills- be able to talk to different customers and start conversations.Efficiency- be able to help multiple customers at times.Suggestive selling- increase the company's profits by adding on to each sale.
  • P.S. From Aeropostale
    Retail Sales Associate
    P.S. From Aeropostale Oct 2011 - Sep 2012
    Tucson, Arizona, United States
    Be able to work under pressure and meet goals.Customer recovery- make sure that if something goes wrong you offer to fix it and keep the customer happy.Make sure that the store was clean and inviting to customers.Straightening out clothes, dressing mannequins, displaying new product, and cleaning any 'mess' around the store to provide the best cleanliness environment possible.
  • Aeropostale
    Retail Sales Associate
    Aeropostale Mar 2011 - Sep 2011
    Tucson, Arizona, United States
    Greeted customers and determined their needs and wants.Assisted in display of merchandise.Product knowledge- show and describe merchandise, suggest additional products the customer might need, and make sure that the customer knew the good value of their purchase.

Iran Palma Skills

Customer Service Microsoft Excel Sales Microsoft Office Microsoft Outlook Customer Retention Project Management Salesforce.com Strategy Customer Satisfaction Finance Management U.s. Health Insurance Portability And Accountability Act Open Enrollment Medicare Medical Records Medical Billing Medicaid Five9 Quickbase Customer Engagement Billing Process Insurance Billing Billing Systems Cornerstone Health Insurance Healthcare Industry Retail Displays

Iran Palma Education Details

Frequently Asked Questions about Iran Palma

What company does Iran Palma work for?

Iran Palma works for Ismile Dentists

What is Iran Palma's role at the current company?

Iran Palma's current role is Front Desk Coordinator.

What is Iran Palma's email address?

Iran Palma's email address is ir****@****bal.com

What schools did Iran Palma attend?

Iran Palma attended Pima Medical Institute, Grad Solutions.

What skills is Iran Palma known for?

Iran Palma has skills like Customer Service, Microsoft Excel, Sales, Microsoft Office, Microsoft Outlook, Customer Retention, Project Management, Salesforce.com, Strategy, Customer Satisfaction, Finance, Management.

Who are Iran Palma's colleagues?

Iran Palma's colleagues are Emma Lynn, Samantha Saxton, Madeleine Larkin, Amy Hernandez, Madeleine Dyson, John Divic, Hayley Cella.

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