Molten Technologies are a London based Cloud and Infrastructure Consultancy. Our clients are generally a mix of organisations and I lead the team in charge of new builds, infrastructure operations and designing our service offering. We also advise clients with their strategy and develop roadmaps based off feasibility, cost, risk and technologies available.This is a mixed role with a focus on client, business and technical skill sets centred on IT infrastructure-based strategy, solution architecture, implementation and operation.Outline of Responsibilities:• Taking a leadership role and being that bridge between technical staff and business stakeholders. • Managed technical teams and developing strategies by working with the senior business stakeholders to understand their goals and support programs of work to deliver that strategy over the project life cycle. • Worked with Project Managers, Cyber Security, Business Analysts, Service Delivery and Change Management to deliver end-to-end solutions.• Defining SLA’s and OLA’s whilst being an escalation point for 3rd line incidents with internal and clients. Managing our CRM portfolio• Delivered complex infrastructure solutions, produced high-level and low-level designs and provided technical knowledge and experience. Also designing and implementing support, monitoring, backup and testing (Integration, User Acceptance, Penetration and Business Process) strategy.• Managed IT budgets (CapEx and OpEx) for both internal, client-based project work and 3rd party contract negotiations and risk management.• Driven results focused ITIL best practise, continual service improvement and operational services. • Expanded our offering as a Service Provider, managing our MSP, 3rd party and commercial contracts.• Creating and delivering presentations, responding to RFP and RFIs.• Ensuring data protection in alignment with GDPR regulations (certified).

Molten Technologies specialises in the delivery of Desktops-as-a-Service (DaaS) - offering, with our partners, an end-to-end service for the delivery of Virtual Desktops, from conceptual design and business case, through pilot and roll-out to on-going service delivery.A head role in architecting solutions for our clients, I oversaw the high-level designs for both internal and client based consultancy projects.Outline of Responsibilities:• Pioneering our own hyper converged DaaS solution which was faster and more cost effective than anything offered by other vendors – winning us competitive contracts.• Architecting and implementing various solutions on-premise and cloud solutions with VMware, Azure and AWS.• Providing post implementation support and operational services. Analysing performance and offering advisory services to help tune the solution.• Reviewing current infrastructure setups and designing improved architectural templates to improve performance, capabilities and reduce costs.

Molten Technologies specialisies in the delivery of Desktops-as-a-Service (DaaS) - offering, with our partners, an end-to-end service for the delivery of Virtual Desktops, from conceptual design and business case, through pilot and roll-out to on-going service delivery.

At AOL/Time Warner I was charged with the design, implementation and support of AOL Advertising European infrastructure. Managing extremely tight deadlines and business objectives I was tasked with managing our networks, domains and systems. Leading a highly technical team whilst providing a strong technical and leadership presence.Time Warner management courses taken: Coaching and Developing your Team, Managing Teams for High Performance, Creative Thinking, Decision Based Business Simulation and Project management.Outline of Responsibilities:• Management of the European IT Team, developing successful career paths for its members. Setting team and individual objectives, holding regular one to one meetings and management reviews. Identifying strengths and development opportunities of each member; coaching, training and building on those.• Delivery and support of desktop, server, network, operational and technology requirements for the European division, including Time Warner driven initiatives.• Designing, implementing and managing major technology projects.• Setting and managing Service catalogues, SLAs, OLAs, processes and policies.• Setting and management of operating and capital expenditure budgets.• Presenting Corporate technology strategies to VP level executives.• Negotiating with suppliers and sub-contractors, procurement for best fit technology requirements.• Designing, building and testing Business Continuity and Disaster Recovery• Taking on AOL acquisitions, building roadmaps and costing for service transition and delivery. Transforming my team into a shared services unit supporting multiple organisations with a vast mix of services.

• Designing, building and managing Active Directory, DNS and Group Policies. Solid Windows 2003 & 2008 experience.• Designing Server room and Data Centre environments with availability, providing full backup/restore functionality.• Designing, building and managing Exchange 2007 and 2010 with clustering to support high availability and migrating Europe from Exchange 2003 to 2007 and 2007 to 2010.• Designing and building a Data Warehouse Infrastructure with an SQL 2008 and deploying Business Objects.• Designing, building and managing SharePoint and Wiki platforms.• Designing, building and managing Microsoft VPN services throughout Europe.• Deploying and managing Enterprise Blackberry Server.• Deploying a VPLS/MPLS network, deploying VoIP and VC and wireless on top.• Designing and building SAN (Netapp and EMC) environments. • Designing and implementing Disaster Recovery from scratch including the design of a shadow site to provide continuity for Exchange, VPN, File, SharePoint, Blackberry and VMware services. Testing backup and recovery procedures and creating failover plans.• Designing and building a VMware VSphere 4 environment. Virtualising critical systems to provide major cost savings and provide high availability for above systems and Lab environments.• Integrating, expanding and upgrading LAN and WAN network architecture, migrating to new IP Subnets. • Cross and inter domain migration of Group Policies, Exchange and Active Directory accounts across European sites.• Relocating and opening European sites, designing and deploying their infrastructure.• Taking on smaller AOL acquisitions IT requirements and strategy, delivering superior technology and services.• Designing and improving business processes through technology. Implementing a new hiring and termination workflow, this system was so successful it was adopted by all of AOL Europe and is being trialled in the US.