Junior Marketing
Current- Built interpersonal relationships with customers, either business-to-customer or business-to-business, resulting in a 15% increase in customer satisfaction.- Orchestrated technical management initiatives to optimize sales processes, managing a total of 10 projects.- Orchestrated a cross-functional sales team to leverage data analytics and customer segmentation, leading to a $200 million boost in overall sales performance; initiatives included upselling and cross-selling tactics.- Improved customer billing responsibilities after marketing employees resigned by implementing a more efficient process.