Ian A. Email & Phone Number

Norwich, United Kingdom

Norwich, England, United Kingdom

Norwich, England, United Kingdom

Norwich, England, United Kingdom

• Product manage myPTP, a travel planning tool.• Project lead for sourcing, implementing, and adopting a CRM system.

Norwich, England, United Kingdom

• Line managed 2 direct reports supporting members.

Norwich, England, United Kingdom

• Manage new client technical implementation work.• Manage the IT Helpdesk

London, England, United Kingdom

• Manage two accounts, Game Retail and Changeover, presenting upcoming titles and offers.• Compile and analyse sales data to track team performance.• Liaise with Universal’s marketing team and marketing teams at customers including Sainsbury’s HMV Tesco ASDA, Morrison’s to provide assets and approvals.• Work across departments to develop and improve processes. Implemented ideas created time savings• Create content for a periodical newsletter to inform industry contacts• Co-ordinate and assist in planning and running company meetings and away days.• Organise and manage events to showcase content to customers.• Provide ad-hoc support to a busy sales team

Vancouver, British Columbia, Canada

• Assisted in the handling of four key clients based on the west coast of Canada• Provided custom weekly reports for inventory analysis • Tracked marketing activity with vendors and clients• Produced purchase order recommendations based on sales• Worked to resolve any issues in the supply of goods or services between clients• Solicited titles to clients as soon as information was available• Gained expert knowledge of clients’ online vendor portals• Developed tools using Excel to speed up administrative tasks.

London, England, United Kingdom

• Worked closely with the Group Book and DVD Buyer assisting in management of relevant product categories• Oversaw the positioning of over 10,000 active SKUs• Placed stock reorders for Forbidden Planet stores• Managed a returns programme for three product categories• Liaised daily with Forbidden Planet’s nine retail outlets, warehouse and supplier accounts (UK and international to resolve issues and ensure timely delivery of goods)• Researched, organised and attended prospective supplier meetings• Responsible for training of new staff on EPOS systems• Developed a number of new business categories in stores • Supervised the Merchandise Administrative Assistant• Provided cover for Merchandiser, Assistant Buyer and Group Book and DVD buyer.• Developed and ran a training programme for head office and store staff for a systems upgrade• Initiated and ran a returns programme for under-performing stock

Bachelor'S Degree, Business Administration

Team Leader Or Supervisor Level 3 Apprenticeship, Pass

Education record