• Analyzed recent trends in B2B branding and marketing, writing daily reports in Chinese, to educate coworkers and help generate new and up to date ideas and strategies for clients. • Created rebranding strategy recommendation reports in Chinese for two clients through in depth market research, analyzing internal interviews and competitor analysis to reorient and refocus client’s brands.

• Utilized multitasking ability to prioritize and quickly resolve issues as they arose and complete various tasks to keep the building running smoothly, while balancing work with academic demands. • Created a warm and welcoming atmosphere for faculty, students, and visitors by bringing positive spirit to work and connecting with everyone to build relationships and ensure everyone felt valued. • Gained managers trust to lead the team during their absence and to carry out important tasks by being dependable and consistently completing high quality work. • Trained 4 new incoming freshman during my final term, helping them establish a solid knowledge base so they could confidently and correctly do their job.

• Helped manage an $8 million volume territory across West Minneapolis over two quarters growing sales compared to last year by 5% for each quarter through collaborating with Home Depot store managers to strategically place TTI products in high visibility areas. • Investigated PowerBI data to identify sales trends and opportunities for growth, using this to create a sales challenge for field sales representatives in the area to drive sales of struggling products resulting in 3% growth in sales of those products over the course of a month. • Utilized understanding of target market and customer surveys to design a creative new product, including the packaging and marketing strategy, to pitch to upper level management. • Assisted customers in aisle, successfully converting customers from competing products and personally selling over $10000 of product.

• Created a warm and welcoming atmosphere for customers by bringing positive spirit to work and connecting with customers to form relationships and make customers feel valued.• Greeted and answered questions from customers both in store and over the phone by quickly becoming familiar with store layout and company values.• Trusted by managers to carry out important tasks by being dependable and consistent with work to gain more responsibilities and leadership.