Providing person-centred support to individuals with autism, learning disabilities, and mental health conditions.Assisting with daily living activities such as personal care, meal preparation, and household tasks.Supporting individuals to access their community, engage in social activities and participate in hobbies and interests.Developing and implementing support plans and risk assessments, and recording progress and achievements.Working collaboratively with… Show more Providing person-centred support to individuals with autism, learning disabilities, and mental health conditions.Assisting with daily living activities such as personal care, meal preparation, and household tasks.Supporting individuals to access their community, engage in social activities and participate in hobbies and interests.Developing and implementing support plans and risk assessments, and recording progress and achievements.Working collaboratively with colleagues, families, and other stakeholders to provide holistic and effective support to individuals. Show less

Collaborated with the IELTS Operations Manager to ensure smooth and efficient test center operations globally.Engaged with IELTS delivery partners, British Council and IDP Australia, and other stakeholders to resolve issues, provide support and ensure successful delivery of IELTS tests.Assisted in implementing the IELTS modernization program and new delivery models such as IELTS online to enhance the customer experience and grow the business.Created and manage project… Show more Collaborated with the IELTS Operations Manager to ensure smooth and efficient test center operations globally.Engaged with IELTS delivery partners, British Council and IDP Australia, and other stakeholders to resolve issues, provide support and ensure successful delivery of IELTS tests.Assisted in implementing the IELTS modernization program and new delivery models such as IELTS online to enhance the customer experience and grow the business.Created and manage project plans, schedules, and progress reports to ensure timely delivery of IELTS projects and initiatives.Collaborated with internal teams, including finance, IT, and marketing, to support and execute cross-functional projects and initiatives.Ensured compliance with all legal and regulatory requirements related to test center operations.Identify process improvement opportunities and develop solutions to increase efficiency and effectiveness of operations. Show less

Acted as the primary point of contact for international students, providing exceptional customer service and handling inquiries, complaints, and other needs in a timely and effective manner.Successfully managed the OET test administration process, ensuring smooth operations and a positive testing experience for all participants.Identified and implemented process improvements to enhance the efficiency and quality of OET testing operations, leading to increased customer satisfaction… Show more Acted as the primary point of contact for international students, providing exceptional customer service and handling inquiries, complaints, and other needs in a timely and effective manner.Successfully managed the OET test administration process, ensuring smooth operations and a positive testing experience for all participants.Identified and implemented process improvements to enhance the efficiency and quality of OET testing operations, leading to increased customer satisfaction and improved outcomes.Collaborated with internal stakeholders and external partners to develop and implement effective strategies for continuous improvement and business growth Show less

Translated organizational strategy into actionable goals for performance and growth, implementing goal setting, performance management, and annual operating planning initiatives across the organization.Oversaw company operations and employee productivity, fostering a highly inclusive culture that supported team members in achieving their best work and delivering outstanding organizational outcomes.Successfully led efforts to increase company revenue by 1000% in just one year… Show more Translated organizational strategy into actionable goals for performance and growth, implementing goal setting, performance management, and annual operating planning initiatives across the organization.Oversaw company operations and employee productivity, fostering a highly inclusive culture that supported team members in achieving their best work and delivering outstanding organizational outcomes.Successfully led efforts to increase company revenue by 1000% in just one year, implementing effective strategies for growth and continuous improvement.Developed and implemented process improvements to enhance the efficiency and quality of operations, leading to increased customer satisfaction and improved outcomes.Collaborated with internal stakeholders and external partners to achieve common goals, building strong relationships and driving business growth. Show less

Trained and supervised company mentors who acted as support staff for newly hired foreign experts, building a highly skilled team that achieved exceptional results.Created an effective mentorship program that dramatically increased the company's tenure rate, leveraging OBM and Applied Behavior Analysis to develop a tailored and effective program.Handled students between two to six years old, providing individualized support to students with varying exceptionalities and needs… Show more Trained and supervised company mentors who acted as support staff for newly hired foreign experts, building a highly skilled team that achieved exceptional results.Created an effective mentorship program that dramatically increased the company's tenure rate, leveraging OBM and Applied Behavior Analysis to develop a tailored and effective program.Handled students between two to six years old, providing individualized support to students with varying exceptionalities and needs, utilizing a broad range of effective teaching strategies.Developed and implemented effective programs and processes that enhanced student learning and performance, helping to drive outstanding educational outcomes.Collaborated effectively with stakeholders and partners, building strong relationships and driving continuous improvement across the organization Show less

Demonstrated expertise in managing toddlers and young learners, including developing engaging and effective lesson plans, managing behavior effectively, and supporting social and emotional development.Facilitated teacher training on child psychology, teaching strategies, and behavior management, providing valuable guidance and support to teachers on effective approaches to education.Developed and implemented effective programs and processes that enhanced student learning and… Show more Demonstrated expertise in managing toddlers and young learners, including developing engaging and effective lesson plans, managing behavior effectively, and supporting social and emotional development.Facilitated teacher training on child psychology, teaching strategies, and behavior management, providing valuable guidance and support to teachers on effective approaches to education.Developed and implemented effective programs and processes that enhanced student learning and performance, helping to drive outstanding educational outcomes.Collaborated effectively with stakeholders and partners, building strong relationships and driving continuous improvement across the organization.Utilized a broad range of effective teaching strategies and innovative approaches to education, helping to keep students engaged, motivated, and excited about learning. Show less

As the Chief Executive Officer of IEC, I oversaw the strategic direction and day-to-day operations of a Wholly Foreign Owned Enterprise (WFOE) in China. With expertise in business management, strategic planning, information technology consulting, human resources, and health and fitness consulting, I provided valuable guidance and support to international companies looking to establish and grow their presence in China.I successfully led the development and implementation of signature… Show more As the Chief Executive Officer of IEC, I oversaw the strategic direction and day-to-day operations of a Wholly Foreign Owned Enterprise (WFOE) in China. With expertise in business management, strategic planning, information technology consulting, human resources, and health and fitness consulting, I provided valuable guidance and support to international companies looking to establish and grow their presence in China.I successfully led the development and implementation of signature programs in intercultural communication skills training, personality development workshops, and marketing and tactical operational planning, resulting in enhanced business performance for our clients.In addition, I worked closely with clients looking to open a WFOE in China, providing comprehensive consulting services to establish and register their companies within their given time frame and budget. As the CEO, I provided innovative and strategic leadership, driving organizational growth and ensuring a high level of customer satisfaction. Show less

Facilitated workshops and provided instructional materials to improve lesson delivery and administrative processes, resulting in increased efficiency and productivity in the organization.Analyzed curricula, resources, student results, and teacher performances, and ensured that they align with set goals, resulting in improved learning outcomes for students and increased teacher effectiveness.Developed new and more effective curricula, learning outcomes, and teaching methods… Show more Facilitated workshops and provided instructional materials to improve lesson delivery and administrative processes, resulting in increased efficiency and productivity in the organization.Analyzed curricula, resources, student results, and teacher performances, and ensured that they align with set goals, resulting in improved learning outcomes for students and increased teacher effectiveness.Developed new and more effective curricula, learning outcomes, and teaching methods, resulting in improved student engagement and success rates.Counseled educators on how to cope with exceptionally talented students as well as those who require extra attention, resulting in improved teacher effectiveness and a better learning experience for students.Taught IELTS and General and Academic English, providing students with the necessary language skills to succeed in their academic and professional pursuits. Show less

Successfully managed the Corporate and Academic Affairs of the corporation.Ensured legal compliance and adherence to policies and procedures.Developed and implemented strategic plans for organizational growth and improved academic performance.Effectively managed and administered the organization's daily operations, including finance and budget management, community relations, and governance.Conducted training and acted as a coach for SAT, IELTS, and… Show more Successfully managed the Corporate and Academic Affairs of the corporation.Ensured legal compliance and adherence to policies and procedures.Developed and implemented strategic plans for organizational growth and improved academic performance.Effectively managed and administered the organization's daily operations, including finance and budget management, community relations, and governance.Conducted training and acted as a coach for SAT, IELTS, and TOEFL.Fostered a culture of excellence and continuous improvement in academic and corporate affairsMaintained strong relationships with internal and external stakeholders, including faculty, staff, parents, students, and partners. Show less

Oversaw all company operations, including finance, HR, and administration.Streamlined administrative processes to increase efficiency and reduce costs.Developed and implemented company policies and procedures to improve workflow and ensure compliance with regulations.Managed relationships with external stakeholders, such as vendors and contractors.Monitored and analyzed company performance to identify areas for improvement and implement corrective actions

Conducted counseling sessions for Chinese international students, providing guidance and support on academic, personal, and social issues.Delivered high-quality instruction in IELTS and Corporate English, utilizing effective teaching strategies and methodologies to improve students' language proficiency.Developed and facilitated training programs for teachers, covering topics such as pedagogy, classroom management, and assessment techniques.Created lesson plans and… Show more Conducted counseling sessions for Chinese international students, providing guidance and support on academic, personal, and social issues.Delivered high-quality instruction in IELTS and Corporate English, utilizing effective teaching strategies and methodologies to improve students' language proficiency.Developed and facilitated training programs for teachers, covering topics such as pedagogy, classroom management, and assessment techniques.Created lesson plans and instructional materials, incorporating a variety of teaching techniques to engage and motivate students.Monitored and evaluated student progress, providing feedback and support to help students achieve their learning goals Show less

Designed, implemented and monitored a new curriculum for the school, resulting in improved learning outcomes for students.Supervised and provided training to teaching staff to enhance their teaching skills and improve the quality of education.Conducted regular evaluations of teacher performance and provided feedback for improvement.Coordinated and led school-wide professional development programs.Developed and maintained positive relationships with students… Show more Designed, implemented and monitored a new curriculum for the school, resulting in improved learning outcomes for students.Supervised and provided training to teaching staff to enhance their teaching skills and improve the quality of education.Conducted regular evaluations of teacher performance and provided feedback for improvement.Coordinated and led school-wide professional development programs.Developed and maintained positive relationships with students, parents, and external stakeholders.Taught English as a foreign language (EFL) to young learners, utilising innovative teaching methods and techniques to promote student engagement and success. Show less

Led the International Department of the Academic Department, ensuring the delivery of high-quality education services to international students.Developed and implemented the mission, policies, and planning of the International Department.Represented the school in international forums and cooperated with other international organizations and institutions.Taught English grammar, composition, and British and American Literature to senior high school students.Led the… Show more Led the International Department of the Academic Department, ensuring the delivery of high-quality education services to international students.Developed and implemented the mission, policies, and planning of the International Department.Represented the school in international forums and cooperated with other international organizations and institutions.Taught English grammar, composition, and British and American Literature to senior high school students.Led the school's drama club, directing performances and providing students with opportunities to develop their artistic talents Show less

Moderated and advised classroom activities for senior high school students.Delivered engaging lessons in English grammar, composition, British, and American literature for Senior 3 students.Taught remedial reading to help students improve their literacy skills.