• Analyze, summaries and comments on all data sources in order to update• Look at data in a different way to identify new market/ product opportunities globally. • Taking an active role of forecasting processes for global projects and give supports for local market projects when needed.• Supports market research process and analyze results that are not only related to the inline products but also pipeline products and overall company• Working coordinately with Marketing, Sales, External Affairs, R&D, Medical and Law departments to conclude decision of commercial name, trade dress and final package details for an upcoming product.• Prepare monthly and quarterly reports for a specific product.• Checked periodically if the daily report meets the needs of the nucleus and gave active support to the development of reports• Supported the implementation and monitoring of CRM system related updates

• Working as Quality Supervisor in the head office IST unit, which oversees 6 other units.• Ensuring requirements of ISO and International Flight Services Association (IFSA) are satisfied. And following all updates.• Responsible for SOP implementation and modification as well as monitoring for compliance.• Responsible of the control and the last confirmation of the label standards. Following the related regulation updates. • Follow up and report the outcomes of customer feedbacks.• Prepare and distribute monthly performance reports and trend analysis for all 7 units.• Participate in internal and external audits, including annual on-site visits to all suppliers.• Providing requested reports and giving support for the relations with international airlines.• Responsible of QA team.

-Researched literature pertaining to the freezing and supercooling technologies. -Performed supercooling experiments on strawberries to collect data.-Prepared and submitted an extensive final report in light of the experiments’ results.

R&D department -Observed production lines and prepared reports -Participated in new product trials