Irem Dogruoz Email and Phone Number

Responsible for managing all processes of Audits from Ministry of Health, SocialSecurity Corporation and Joint Commission International.Managing and organizing all communication and coordination between hospital and Ministry of Health & allrelated cooperation’s, Ministry of Environment, Attorney Generalship.Keeping updated records of all Doctors and health personnel.Managing all communication and coordination between hospital & Istanbul Provincial Health Directorate.Managing the processes for government licensing during expansion of hospital.AREAS OF EXPERTISE• Audit Management• Private Hospitals Regulation• Health Practice Statement• Fertility Clinics Regulation• Regulation of emergency Medical Services• Transplantation Regulations• Inpatient Treatment Institutions Regulation• Outpatient Diagnosis Regulation• Medical Device Regulations• Nuclear Energy Regulations Management• Oral and Dental Health Services Regulation• Radiology Services RegulationPatient Specialist 12.2010-02.2012Managed organization processes of VIP patients,Evaluating patient complatints, requests and suggestions.Reporting the outcomes for performence analyses.Managing performance enhancements.Managing patient satisfaction and enhancements in all department’s processes.SPSS analyses of all surveys.

Managing and being responsible from all processes such as; licensing, evaluating and selection of personnel,organization development, patient relations and purchasing department first in Bakirkoy hospital then inAtasehir Medical Center starting from opening processes.

All patient relations and services including international patients. Organization and management of consultants at the outpatient services.