İrem Vural Email & Phone Number

Istanbul, Turkey

Istanbul, Turkey

Istanbul, Turkey

Restructuring IT processes and managing all SAP operation of CarrefourSA, providing strategic business and technological transformation, directly reporting to Head of PMO within SabancıDX, to Deputy General Manager within CarrefourSA along the way,Analyzing, designing and executing of Charm and ITSM processes, recommending and implementing process changes to improve the handling of system,Participating in the planning, implementation, control and review of call management, problem management, change management services ensuring they meet business requirements and satisfies customer commitments,Taking ownership of service issues and managing them through to successful conclusion, putting service improvement plans in place where required, monitoring and reporting progress against these plans regularly,Leading a team of 35 inhouse and outsource SAP Functional Consultants ensuring timely response and resolution to all service activity, conducting problem management and driving actions to closure with respect to customer service issues, process and/or service delivery gaps,Serving as an end-to-end trusted advisor, providing exceptional service and adapting strategy to meet customer needs, managing a cost effective and customer focused service delivery model.*** Managed all phases of SAP HANA DB migration project successfully by defining data migration strategy and migration architecture, securing resources for data migration activities and aligning migration schedule with test plan.*** Led all project lifecycle of the Solman ITSM & Charm project, installed an IT governance system compliant with ITIL processes.

Istanbul, Turkey

Identifying and implementing new SAP solutions to meet the needs of the company, managing the SAP Retail and Logistics modules, and also leading various SAP and non-SAP projects such as TM1, Master Data, Niken and Warehouse projects,Collaborating with client and internal teams to gather requirements and develop solutions, leading the internal coordination of BW-BO modules and giving internal trainings, Managing a team of 7 employees, which may increase from time to time according to the project that is being consulted, directly reporting to IT Manager – SAP.*** With the ITIL Implementation project, Information Technology Service Management department started to apply ITIL processes to the company.

Kocaeli, Turkey

Managing multiple SAP and non-SAP projects such as Standard Cost, Model store, Bandag, Logistics Portal, HR ESS/MSS projects, reporting directly to IS Manager,Collaborating with stakeholders to understand business needs and goals, fulfilling end-user requirements, and identifying and resolving systems issues by aligning project goals and project plans appropriately,Responsible for the management of SAP Logistics modules (PP, MM, QM, WM and BW-BO) in SAP projects, providing technical support to the team about BW-BO modules, giving internal BW-BO trainings,Preparing the IT Service Catalog within the scope of IT Governance project, and also using ARIS modeling for business process analysis and management.*** With the successfully implemented Standard Cost project, managed to get tire cost figures that could not be taken from the SAP system before.

Istanbul, Turkey

Managing production planning activities and coordinating, managing and delivering multiple phases of SAP/PP project,Providing project leadership by adhering to standard departmental policies, processes and documentation guidelines for project delivery, leading a team of 5-10 employees along the way,Developing and testing detailed functional and technical designs for business solution components, participating in application build, test, and deploy activities, Giving key user trainings and preparing required documents for all project phases (Conceptual Design, Development List, Functional and Technical Specification Documents etc.)

Istanbul, Turkey

Performing detailed analysis of complex business process requirements and provide appropriate system solutions about PP and WM modules to customers of the company, especially to two customers, Teka and Bioxin,Leading detailed design phases and determining the best mix of configuration, development and interfacing applications to meet business requirements and project objectives,Developing detailed functional specifications, component test plans and configuration documentation, reporting directly to Project Manager and Deputy General Manager.

Istanbul, Turkey

Planning and scheduling bag production by integrating forecasts, customer orders, inventory, and capacity ensuring that master and finite schedules achieve best utilization of capacity and stabilization of manpower, while increasing plant flexibility,Developing and planning the work in process inventory build requirements to maintain continuity of operations, purchasing required materials,Analyzing data and providing weekly, monthly and annual reports to Planning Manager and Project Manager (both equally), and conducting quality inspections within the company as a quality system auditor,Also responsible for managing IT projects such as SAP, Warehouse Management and System Upgrade projects, Providing hands-on expertise for functional and technical activities related to PP and QM modules ensuring high quality implementation of change and project requests within budget and schedule in collaboration process owners, as well as local internal and external resources, Designing variant configuration product trees on the SAP system, preparing documentation for all project phases (Conceptual Design, Development List, Functional and Technical Specification Documents, etc.), and giving SAP trainings to end-users in the company.*** Was one of the 2 people selected from within the company for the SAP project, worked as a key user, especially in PP and QM modules. Prepared the master data and variant configuration BOM data during the project.*** Made important studies for the SAP PP module such as creating product trees and defining processes for all factories and designing basic PP charts.

Istanbul, Turkey

Identifying and implementing effective quality and process control systems to support the development, qualification, and on-going services to meet or exceed internal and external requirements, reporting directly to QA Manager,Following up with all relative functions for the failure analysis, call necessary meeting to address and solve the quality issues, contributing to improving customer satisfaction and achieving quality goals by defining, implementing and managing action plan,Responsible for ISO 9001 quality studies and also assisting the Project team in company’s performance evaluation system Project.

Istanbul, Turkey

Creating a feasible production plan within the detailed production scheduling period by shift that takes into consideration available capacity, labor and materials, reporting directly to Production Planning Manager along the way,Making time survey studies, reviewing the detailed production schedule on a daily, weekly, and monthly basis to ensure it continues to meet business priorities and requirements.

Master'S Degree, Business Administration – Production Management

***Expert systems in Quality Control, (Master's thesis - 1999)

Bachelor'S Degree, Industrial Engineering