İrem Erol Email & Phone Number

Utrecht Area, Netherlands

* Working as a senior product owner and business analyst in an Agile environment for the company’s business cases/epics to achieve the company vision and targets.* Working closely and aligned with cross-functional internal and external teams (including senior management, product, marketing, operation, sales teams, carriers, and distributors).* Working in the LACE team and Portfolio Management Team to implement and improve the Safe framework within the company.* Working on the company’s processes AS-IS and TO-BE mapping. Working and analyzing the current processes, defining the pain points and potential opportunities, implementing the to-BE processes to improve the productivity and efficiency of the functionalities.* Working on analysis of the e-commerce distribution platform and services that the company provides to B2B, B2C, B2I.* Taking part in product team ceremonies as a product owner/business analyst when needed (discussing the business requirements and the solution with the team, taking part in acc testing)* Working in the Operational Excellence Team to give support to the internal and external stakeholders for Eurail’s platforms and services (ticket issuing platforms, API connections, etc).* Writing well-defined user stories with clear acceptance criteria by slicing large and complex requirements into smaller MVP's and guiding the scrum team to deliver incremental features.

Istanbul, Turkey

* Leading team of 15-25 people comprising product managers, business analysts, developers, and project managers responsible for various duties in Telco BSS Domain.* Managed the vendors and budget of the products (10 Mio $ CAPEX). Executed annual software planning of applications such as licensing, upgrading, and patching.* Gathered and prioritized business requirements. Organized meetings and discussed appropriate solutions with software development, UX, operation, infrastructure teams, and software architects.* Delivered end-to-end projects throughout the project lifecycle from planning and execution to control and closure in compliance with the agreed project plan, quality, budget, schedule, and scope.* Managed in-house and vendor-based human resources.* Maintained deployment schedules for software/ application installation and upgrades.* Monitoring the market and searching for existing/new products for the customersKey accomplishments* Machine Learning & Deep Learning: Initiating replacing the existing fraud management system with a new one based on machine learning and deep learning technologies.* Blockchain: Implementing a customer data sharing platform between 3 network operators by using blockchain technology.* Merge of the Companies: Consulting and leading IT architecture team for the establishment of a consolidated reference architecture for the merger of Turk Telecom (fixed line), Avea (mobile), and TTNET(Broadband) companies under the umbrella of Turk Telekom brand.

Istanbul, Turkey

* Leading teams of 10-15 people of Product Owners & Business Analysts & Project Managers who are responsible for Telco OSS Domain. * Managed the CAPEX budget (5 Mio $) and OPEX budget (2 Mio $) of the related domains.* Lead PoC, RFI and RFP processes in vendor selection.* Implemented agile processes in the network management department, prepared training, developed the rollout of the process through the department.Key accomplishments* Leading/initiating the generation of Smart Map service which is a heat map of customer locations enhanced with time and customer profile data in a big data platform. (**)* Starting company’s first enterprise mobile application in IOS and Android as an application showing the network configuration data to the field network engineers. (**)* Adding new functionalities/modules to the existing legacy network application in an entrepreneur mindset; doubled the functionalities of the application (**) CEO Award Winner Project

Şişli-İstanbul

As a business analyst, analyzed the data and the processes needed to support business initiatives. Gathered and translated the functional and non-functional requirements into demands and communicated those to different stakeholders for achieving the strategic goals of the company.

Industrial Engineering

Education record