Irena Savchenko Email & Phone Number

247 Tottenham Court Road, London W1T 7Qx

Achievements:• Instigated and implemented a switch from paper to electronic commission statements, improving accuracy and efficiency.• Created processes for Debt Collecting.Responsibilities:• Commission income reconciliation (feed into sales commission and fee calculation process).• Debt recovery.• Reconciliation of bank statements and entering supplier invoices into Sage 50.• Liaising with Financial advisors, teams and providers.• Working with guidelines… Show more Achievements:• Instigated and implemented a switch from paper to electronic commission statements, improving accuracy and efficiency.• Created processes for Debt Collecting.Responsibilities:• Commission income reconciliation (feed into sales commission and fee calculation process).• Debt recovery.• Reconciliation of bank statements and entering supplier invoices into Sage 50.• Liaising with Financial advisors, teams and providers.• Working with guidelines and reporting to the Head of Finance. Show less

Sg House, 41 Tower Hill, London Ec3N 4Sg

Achievements:• Instigated procedures to significantly improve the accuracy of asset and stock records from 55% to 96%.• Reduced company’s expenditure on software licences by running software asset management campaigns for obsolete licences.• Onboarded and managed a team of two Asset Coordinators.Responsibilities:• Producing and analysing monthly reports (including Maintenance Contract Renewals, Assets and Stock reports).• Asset Lifecycle Management (from… Show more Achievements:• Instigated procedures to significantly improve the accuracy of asset and stock records from 55% to 96%.• Reduced company’s expenditure on software licences by running software asset management campaigns for obsolete licences.• Onboarded and managed a team of two Asset Coordinators.Responsibilities:• Producing and analysing monthly reports (including Maintenance Contract Renewals, Assets and Stock reports).• Asset Lifecycle Management (from point of purchase and asset tagging through to decommissioning and disposal).• Managing the data upload and tracking of Societe Generale software and hardware assets in the internal system “Marley”.• Conducting site audits and ensuring that stock levels of hardware assets and IT equipment were constantly maintained and accurately tracked across the main London offices.• Coordinating and tracking the purchase & installation of software licences via call management system “Service Now”, ensuring compliance regulations were adhered to.• Liaising with Level 1 IT Support Team and assisting with incident coordination, basic hardware break-fix requests and troubleshooting customer queries (including laptops, desktops, monitors, IP phones, mobile phones and tablets). Show less

230 City Road, London, Ec1V 2Tt

In May 2012 Fabric Technologies was acquired by Advanced Computer Software Group for 4.6M. Fabric became part of Advanced 365, a subsidiary within the group, responsible for delivering managed services to the mid-market sector. Achievements:• Co-developed and initiated processes and procedures for Contract and Asset Management.• Developed a more mature Contract Cancellation Process and ensured business integration, resulting in reduced costs as rolling contracts were… Show more In May 2012 Fabric Technologies was acquired by Advanced Computer Software Group for 4.6M. Fabric became part of Advanced 365, a subsidiary within the group, responsible for delivering managed services to the mid-market sector. Achievements:• Co-developed and initiated processes and procedures for Contract and Asset Management.• Developed a more mature Contract Cancellation Process and ensured business integration, resulting in reduced costs as rolling contracts were subsequently not renewed.• Instigated a process to capture the expiring contracts in a timely manner, proactively setting Customer expectations in line with Lifecycle Management.• Established better relationships with suppliers, resulting in an enhanced service and better pricing.• Surpassed cost-saving targets at 125% FY15-16.• Successfully integrated Fabric into Advanced 365 from a Service Contracts perspective within a 7 month deadline.Responsibilities:• Recording and updating details of all contracts, agreements, certificates and software licences in BMC’s • • Remedy suite (stored in the Atrium CMDB), CRM and SharePoint.• Liaising with clients, account managers and third parties in relation to contract renewals & cancellations.• Internal End User Asset management (laptop / desktop allocation and control).• Producing and analysing monthly reports (including Contract Renewals, Assets and Stock reports).• Purchasing and managing Hardware, Software, SSL Certificates and Domain Names for clients as well as internal use.• Ensuring a successful data upload into Remedy at Service Take-on, necessary for all aspects of service management. Show less

220 Gray'S Inn Road, London, Wc1X 8Hb

Achievements:• Promoted to Credit Control Manager to supervise a small team of Credit Controllers.• Reduced 90-day plus debt profile to less than 2.5% of total debtor book by building relationships with clients with cash-flow issues to ensure they prioritise payments to us or agreeing on a repayment schedule.• Created processes for Debt Collecting and Credit Checking.• Frequently exceeded monthly cash in flow forecast by using my initiative to achieve targeted results, while… Show more Achievements:• Promoted to Credit Control Manager to supervise a small team of Credit Controllers.• Reduced 90-day plus debt profile to less than 2.5% of total debtor book by building relationships with clients with cash-flow issues to ensure they prioritise payments to us or agreeing on a repayment schedule.• Created processes for Debt Collecting and Credit Checking.• Frequently exceeded monthly cash in flow forecast by using my initiative to achieve targeted results, while promoting customer goodwill.• Handled account queries from clients and resolved problems within company guidelines and policy.• Upkeep of cash flow database.• I have been awarded a Fabric Technologies Seal of Excellence - in recognition of outstanding achievement, dedication and commitments in 2010.Main responsibilities:• Checking of bank statements and inputting customer and supplier payments.• Client payment management: running a weekly aged debtor report and making timely contact with clients for payments of any due invoices.• Reconciling ledger and bank statements.• Maintaining and managing recurring invoices database, ensuring correct dates, periods, costs and type of service are recorded correctly and invoiced accordingly.• Receipt and processing of provisioning supplier invoices, including updating of spreadsheets, cancellation of services and credit requests.• Updating deferred income calculations spreadsheet.• Obtaining sufficient information to assess the creditworthiness of new and existing customers and assigning credit limits.• Maintaining accurate and up to date customer details and account records, identifying accounts that will require special attention.• Sales and Purchase Ledger assistance.• Creating monthly Collection Reports for CFO.• Working with guidelines and reporting to the Financial Controller. Show less

London, United Kingdom

Achievements:• Head hunted by Director of Admissions to take on this role.Main responsibilities:• Monthly planning of the marketing budget and working closely with finance to reconcile month end payments.• Managing the advertising agency to coordinate marketing campaigns, as well as monitoring effectiveness by analysing leads and enrollments on a daily, weekly and monthly basis.• Regular debrief meetings with the admissions advisors to get a feel for current… Show more Achievements:• Head hunted by Director of Admissions to take on this role.Main responsibilities:• Monthly planning of the marketing budget and working closely with finance to reconcile month end payments.• Managing the advertising agency to coordinate marketing campaigns, as well as monitoring effectiveness by analysing leads and enrollments on a daily, weekly and monthly basis.• Regular debrief meetings with the admissions advisors to get a feel for current leads quality.• Focus group work with students to source new media opportunities.• Sourcing and the creation of direct email campaigns.• Managing the University website, updating existing information and coordinating the redesign and the content.• Preparing promotional material for educational events/presentations.• Analysing potential new markets through developing country profiles and working closely with the British Council. Show less

London, United Kingdom

Achievements:• Headed up a successful team of 4 associates.Main tasks: • Ensuring that the associates have the correct training and knowledge to complete a task;• To represent the associates’ need and views with regards to important issues.• Providing general administrative support to the sales and marketing team, such as generating invoices and letters. • Ensuring that the Academic Affairs department had the complete information throughout the full student… Show more Achievements:• Headed up a successful team of 4 associates.Main tasks: • Ensuring that the associates have the correct training and knowledge to complete a task;• To represent the associates’ need and views with regards to important issues.• Providing general administrative support to the sales and marketing team, such as generating invoices and letters. • Ensuring that the Academic Affairs department had the complete information throughout the full student admission process.• Chairing Acceptance Committee Meetings, relating to the admission of students into the university.• Handling finance on an ad hoc basis and aiding the department in the absence of the receptionist. Show less

London, United Kingdom

• Handling enquiries over the telephone or email and promoting the school in the best possible way. • Dealing with on-going student issues and advising on legal matters such as visas.• Organising social activities for students using literature to help with the planning of the monthly event programme and guiding the attendees to the actual destinations.• Publicising the social activities programme via monthly newsletters, notices and classroom visits.• Assessing future… Show more • Handling enquiries over the telephone or email and promoting the school in the best possible way. • Dealing with on-going student issues and advising on legal matters such as visas.• Organising social activities for students using literature to help with the planning of the monthly event programme and guiding the attendees to the actual destinations.• Publicising the social activities programme via monthly newsletters, notices and classroom visits.• Assessing future accommodation needs depending on student intake and monitoring satisfaction. Show less

London, United Kingdom

• Dealing with correspondence from different councils and liaising with senior managers of London Boroughs over the telephone.• Updating the in-house property management system with the relevant information and providing statistical reports for senior management.• Checking and matching invoices against actual expenditure.• Diary management, screening telephone calls and electronic mail.• Fulfilling standard secretarial duties such as filing, faxing, photocopying and typing… Show more • Dealing with correspondence from different councils and liaising with senior managers of London Boroughs over the telephone.• Updating the in-house property management system with the relevant information and providing statistical reports for senior management.• Checking and matching invoices against actual expenditure.• Diary management, screening telephone calls and electronic mail.• Fulfilling standard secretarial duties such as filing, faxing, photocopying and typing letters. Show less

Mariupol, Ukraine

• Analysing marketing figures and researching companies within our industry.• Liaising with customers and providing them with product samples for trial.• Investigating industry consumer trends and introducing new products to the market.• Targeting potential customers through different means of communication and following-up these sales leads or initiatives.• Producing monthly reports for analysis, setting sales targets and pricing our product range.

Red Diploma (Hnd) In Economics And Business Studies, Including Management And Marketing, Psychology In Business, Banking, And Accountancy

High School, 8 Atestat (Gcse Equivalent)

Activities and Societies: Including Maths, English and Science