Job DescriptionAssisted and acted as Management Representative during external audit being conducted by a certification body. Plans, organize and conducted internal audit annually in compliance to the standard of management system Assisted in preparation of tenders and reports to serve various product lines’ needsProduced regular and ad-hoc reports on QHSE statistics summarizing the activities for the DivisionAssisted in the maintenance of databases as well as prepare spreadsheets and tracking gridOrganized meetings, such as Management review and QHSE monthly meetings, which includes coordinating the schedule, agenda, meeting materials, presentations and making meeting minutes when neededArranged seminars, conferences, webinars and meetingsSupports Quality Manager and Product Lines, as needed and as assigned by Quality ManagerMaintained files, records and documentation, reference materials electronically, including but not limited to Product Lines processes, department specific documentsCoordinates Product Lines activities, point person in the department for distribution of corporate materials as needed

- Maintains and updates clients database whenever new clients are added or status of certification of the current clients changes. - Responsible to the certification manager for secretarial duties related to audit administration and office management - On instruction from the certification manager and/or auditor concerned, prepares invoicing request using standard " Work Order" form and send the same to the Accounts Department Abu Dhabi main office for invoicing to clients. - Intimate further the decision of the Certification Committee to the clients - Dispatches clients certificates and reports - Updates computer files and reports as per the defined intervals - Conduct administrative review of the audit reports received from the auditors before submitting to certification manager for technical review. - Upload reviewed reports to @Naviweb system for issuance of certificates. - Organize and coordinate training as plan - Prepare and dispatch training certificates - Coordinate with clients regarding certification services required by them- Prepares audit planning of certification/surveillance audits for exiting and new clients - Prepares estimation sheet & obtain approval for submission to client. - Conduct internal audit annually- Performs other duties assigned from time to time

- Establish sales and marketing strategies to meet organizational objectives - Evaluate customer research, market conditions and competitors data and implement sales and marketing plan changes as needed. - Manage all sales development aspects. Define and execute sales company sales plans. - Conduct market studies and feasibility studies, identifying information needs, gathering and analyzing information and generation reports.

- Perform sales development work for new customer and responsible to manage Sales & CS Supervisor, coordinators, warehouse coordinator, processor, truck driver, supporting them to ensure and maintain accuracy, punctuality and appropriateness in their coordination works for controlling and monitoring of all related customers businesses. - Visit new customers to introduce the company, service and promote goodwill. - Provide good and timely proposal to customer through constant communication and coordination. - Conduct market studies and feasibility studies, identifying information needs, gathering and analyzing information and generation of reports. - Prepare documents and materials such as reports, presentations and information sheets as important tool for meetings and negotiations with potential customers and business partners. - Preparation of the draft contract/quotation for customers. - Constant follow ups and checking for the status of pending proposal to customer. - Define and execute sales company sales plans - Create systems and procedures to streamline departmental costs. - Plan, organize, direct and control sales staff to meet company objectives - Make every effort to maximize both present and long term sales and gross profit objective - Constant handle or supervise the handling of all customer complaints - Provide continuous improvement of service to customers by providing operation support for newly opened accounts. - Check and signed sales invoice prior to submit/transmit with customers - Conduct partner service provider evaluation and selection - Review inventory reports - Conduct regular sales meeting - Provide regular reports and forecast of sales activity and comparative analysis of results versus objectives - Motivate, educate and train subordinates so that they could perform their job in a positive and responsive manner.

- Supervise logistics coordinator staff handles different accounts to enhance and maintain accuracy, punctuality and appropriateness related to import, export, domestic business and transactions. - Supervise Asst Supervisor in handling freight negotiation and securing competitive rates from broker, forwarder, carrier & other service providers - Conduct constant monitoring of Sales & Profit, Accounts Receivables and Accounts Payable to ensure healthy cash position and profitability. - In charge on evaluation and selection of forwarders/brokers/carriers & other service providers. - Perform logistics management work in the absence of immediate superior. - Attend to customer important and critical request to both domestic and overseas customers/clients. - Motivate and educate subordinates o that they could perform their job in positive and responsible manner. - Prepare billings and generate monthly forwarders billing report to customers. - Conduct verification of Vendors billing invoice as well as billing invoices to customers - Personal monitoring on urgent and special cargo to ensure immediate result- Take over in the absence of any subordinates - Render some special assignment outside of official working area if needed - Perform sales and operation management work in the absence of immediate superior - Conducts monthly inventory at customer's site - Co signatory in Sales Invoices and Debit Notes - Attend and manage customer complaints