Irene Easter Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Washington, District Of Columbia, United States

Develops, implements and monitors the automated processes and procedures used to record and track the status of payments.Trains employees in accounting techniques and controls, ensuring that all employees are kept informed of new regulations and procedures regarding financial matters.Implements operating methods to ensure compliance with D.C. Court and Federal policies in committing funds for obligations and disbursements.Monitors accounting events and workflows to ensure timely occurrence and completion.Performs reviews and analyses to prepare special reports relating to the monitoring, disbursement and reporting of funds.Investigates, resolves and reports on areas of discrepancy within business processes and automated systems.Develops and implements internal controls to ensure the proper reporting of expenditures as well as safeguard assets and official documents.Creates formal reports and presentations using graphs, charts, and tables to share the results of statistical analyses.Evaluates sources of information in order to determine any limitations in terms of completeness, reliability, or usability.Addresses customer questions and concerns through proper customer service techniques and research.

Washington, District Of Columbia, United States

Bill, invoice and handle all receipting for orders via the ORACLE Database. Handle all the billing for Private Orders, Government Orders and the Office of Attorney General. Assist in managing the operations of the Transcription Branch of the Court Reporting Division, such as the case flow process, in-house transcribers, and a proofreader.• Responsible for all aspects of the Branch in absence of Supervisor, including individual and team performance. Experience approving timesheets and leave in the WebTA.• Instruct Official Court Transcribers on specific tasks and ensure that the office is adhering to all Court policies and procedures.• Track, edit, and finalize completed transcripts from the outside transcribing agency using various programs such as WTTS, WVS, CourtView, CourtSmart and Oracle.• Manage the contract for the outside transcription agency by reviewing and selecting bids for the contract.• Compile monthly statistic reporting for the Court Reporting and Recording Division.• Back-up for completing daily deposits and reconciliation for the Division.

Upper Marlboro, Maryland, United States

• Supervised sales and daily operations within the banking center to ensure efficiency and productivity; managed individual and team performance.• Maximized sales growth through community outreach, coaching and motivating employees.• Supervised the Tellers to ensure accurate and on time deliverables were prepared and ready for Brink deliveries and pick-ups. Participated in monthly, quarterly and annual vault audits.• Developed and supervised a high performing team of ten employees through on-boarding, coaching, and career development.• Provided excellent customer service and experience to all customers by greeting clients and customers daily, and to develop strong relationships with the Branch’s clients.• Communicated the Branch’s achievements and goals with executive leaders during monthly meetings.• Exercised sound decision making to identify and mitigate potential risks to the bank.

Hyattsville, Maryland, United States

• Managed operation of four banking centers in the District of Columbia and accounted for daily branch operational functions and consultation to include auditing, preparation of documents, processing and monitoring, research and compliance of banking regulations.• Prepared and circulated memos to inform staff of policy and procedural changes such as the Bank Secrecy Act, USA Patriot Act, Community Reinvestment Act, Anti-Money Laundering, Regulations E, Regulation D, and training requirements.• Maintained contact in the areas of security, internal control, auditing and operational risk management.• Served as a Problem Resolution Specialist to branch personnel by assisting staff with client service complaints and exercised independent decision making to maintain high quality service to clients in a timely manner.• Responsible for delivery of operational, compliance, and security training to all branch staff on an ongoing basis with focus on the Teller Supervisor, Coordinator, Advisor and Relationship Bankers role.• Created and taught training classes for new Relationship Bankers for the banking center.