Each customer and their faced issue or problem is unique and therefore I always challenge myself to find the right solution for each problem and customer. Using a wide range of techniques such as gap-selling, good communication and technical skill sets, I am always happy to solve these issues. It’s not just about closing off a quick sale for me, but rather a happy customer that will confidently use the product to solve their problems and save resources.

I am very passionate about understanding the customer's experienced problems - through client interaction (product demos, trade shows, webinars, tickets e.t.c)Also very keen on solving customer's technical challenges and transforming these into business cases and strategies.My key roles include:- Product demonstrations to customers.- Internal and external knowledge share through trainings and mentoring sessions.- Crafting business strategies, execution and transforming these into opportunities.

For this role, as a dedicated technical consultant for small, medium and enterprise customers, using my technical expertise - I solved customer technical issues while crafting business cases that would effectively save money for the clients.My tasks included:- Modelling and executing business strategies using my technical expertise.- Organising, setup and execution of managed service campaigns and presentation of results to customers.- Training delivery to internal colleagues and customers.- Different telecommunication technologies (2G, 3G, 4G/LTE, VoLTE), M2M Connected Cars.

Drawing a Live Network Plan Showing Communication Paths and Protocols of the System using HTML5

Demos, presentation of reports to customers on SITE and GlobalRoamer Systems.

All round Masters study in Telecommunications, Signal Processing, Software Development, Managerial Skills and Media(Creativity).

• Operation and Maintenance of Core Network (Packet and Circuit Switched) to ensure QoS.• Interconnection/O&M of Fixed and Mobile networks basing on SS7, SIGTRAN and SIP protocols.• Managing NSS operations (MSC and MGW architecture) on NGN and mobile platforms for availability of all network functionalities within given SLAs.• Trouble shooting switch subsystem faults so as to maintain a high quality of service of the network.• Health Checks on equipment capacities and performance in order to meet the required KPIs using Performance Tools.• Integration of network nodes :-HLR, BSC, USSD, SMSC, IN, Billing system, SGSN, GGSN• Subscriber Management• IREG Testing• RFP Process Validation

•Integration of new nodes in an existing network, and/or integrated a new network as part of a new project.•Performed series of test and activities, to demonstrate/prove network level functionality and services, which had been verified previously in test environment.•Operation and maintenance of automated line of production using PLCs and SCADA systems.•Servicing preventive maintenance of power generation systems