Irene Oliveira CostaIllustrator & Artist | Customer Service SpecialistContact:Mobile: +5579998103451Email: mixurucz@gmail.comLinkedIn: linkedin.com/in/irene-oliveiraPortfolio: behance.net/ireneoliveira3Summary:Visual Arts student at the Federal University of Sergipe with a passion for Concept Art and illustration. Experienced in Customer Service with strong communication and problem-solving skills. Proficient in Adobe Photoshop and Microsoft Office, with a solid understanding of both written and verbal English communication. Dedicated to leveraging my artistic talent and Customer Service expertise.Skills:Artistic Skills: Adobe Photoshop, Concept Art, Illustrations.Customer Service: Troubleshooting, Voice of the Customer, Effective Communication, Conflict Resolution, Time Management, Product/Service Knowledge, Empathy and Patience, Customer Feedback Analysis, Adaptability, Confidentiality, Microsoft Office Suite.Languages: English (Professional Working Proficiency), Portuguese.Experience:Engaged in various collaborative projects, enhancing teamwork and communication skills.Managed multiple tasks efficiently, ensuring accuracy and attention to detail.Certifications:Customer Service Strategies in Social NetworksAdobe Photoshop for Concept Art