Irene Onyango Email & Phone Number

Mlolongo, Machakos County, Kenya

• Employed successful sales and upselling techniques to increase average sale amount.
• Received, processed and organised deliveries within tight deadlines.
• Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
• Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
• Liaised with potential customers to determine needs and provide recommendations.
• Provided helpful, attentive sales support to generate positive customer feedback.

Mlolongo, Machakos County, Kenya

• Assisted in the picking, packing and dispatching of orders for customers purchasing online.
• Efficiently answered customer queries regarding products such as availability, size, weight, location and price.
• Stayed visible and attentive on the shop floor to proactively attend to customer needs and answer questions.
• Stayed knowledgeable in product placement in-store to efficiently locate products for customers

Likoni Road Industrial Area Nairobi

• Called back successful candidates to ascertain readiness and availability to work.
• Offered assistance throughout recruitment processes.
• Maintained accurate, well-organized company records.
• Processed candidate applications, filtering and filing according to skill and merit.
• Supported senior HR staff in gathering and processing invoices and timesheets

Babadogo Ward, Nairobi County, Kenya

• interacted face-to-face with customers to promote products and services and increase sales.
• Embraced customer first selling strategy to deliver positive customer experience and achieve daily sales goals.
• Researched and targeted new establishments to increase sales and build brand awareness.
• Educated customers about company products through product demonstrations.Ushered in customers and offered refreshments to improve on customer experience.

Nairobi County, Kenya