Irene Oliver Email & Phone Number

Tampa, Florida, United States

Cultivated strong, long-term client relationships by defining clear short-term objectives, long-term goals, and well-defined processes to achieve them.• Onboarded and managed new clients, generating over $50M+ in revenue, contributing to a 20% increase in annual sales.• Managed and served the largest accounts within the company’s portfolio, maintaining a 95% client retention rate.• Demonstrated a deep understanding of clients’ business needs, recommending solutions that resulted in a 30% improvement in operational efficiency.• Coordinated with internal teams to ensure sales objectives and performance goals were met, achieving a 98% on-time delivery rate.• Identified new opportunities to enhance clients’ HEDIS Star levels, leading to a 15% increase in quality scores, and revalidated HCCs, ensuring compliance and accuracy.• Developed and implemented new module functionalities, increasing client and company revenue by 25%.• Onboarded new clients, ensuring data ingestion and migration adhered to data dictionary schema requirements while maintaining 99.9% data integrity.• Identified, assessed, and clarified new client onboarding requests, ensuring alignment with long-term goals and achieving a 100% satisfaction rate in client onboarding surveys.

United States

• Managed the accounting of a privately held company with $70 Million in annual revenue.• Prepared all financial reports including profit and loss statements, balance sheet, statements of cash flow and year-end financial reports.• Conducted analysis of variances between actual results and forecasts; provided corrective action recommendations to senior leadership.• Managed investment portfolio to meet short-and long-term investments strategies.• Identified quality opportunities and created and implemented corporate policies and processes which resulted in monetary savings.• Prepared tax schedules and coordinated with auditors.• Reconciled and prepared all accounting and financials required to prepare for M&A financial due diligence and uncovered and a $2 million dollar savings.• Collaborated with internal and external auditors during reviews and audits to ensure full cooperation and compliance with all qualified request.

United States

Advocate Consulting Group, Tampa, FL | June 2000-January 2004• Provided customer relations and support to a diverse client base.• Maintained broker client records and documentation• Prepared quotations using excel• Managed team of client advocates

United States

• Negotiated the purchase and sales of real estate investment• Established renovation and construction budgets and managed renovation projects from inception through completion.• Cultivated relationships with lending institutions, City and County governmental agencies to expedite the acquisition, sales, and property improvements of the real estate portfolio.• Managed all accounting aspect of the company, accounts payable, receivable, payroll, inventory control, budgeting and maintained all records through end of year audit.

United States

Notice To Owner Filing Service, Inc., Tampa, FL | March 1987-September 1993• Performed all accounting aspect of the company.• Educated clients regarding their Mechanic Lien law rights as a supplier or subcontractor of a large construction project.• Was an expert witness during legal proceedings and was sought after to conduct educational seminars for the legal community in the State of Florida.• Assisted in writing the business processes and protocols that enabled the company to acquire a $1M Errors and Omission Insurance policy, which gave us a competitive edge in the industry.• Negotiated a contract to sell the company to a competitor and was retained as a transition manager for 1 year after the sale.