Irene Oliver Email & Phone Number

Tampa, Florida, United States

• Cultivated strong, long-term client relationships by defining clear short-term objectives, long-term goals, and well-defined processes to achieve them.
• Onboarded and managed new clients, generating over $50M+ in revenue, contributing to a 20% increase in annual sales.
• Managed and served the largest accounts within the company’s portfolio, maintaining a 95% client retention rate.
• Demonstrated a deep understanding of clients’ business needs, recommending solutions that resulted in a 30% improvement in operational efficiency.
• Coordinated with internal teams to ensure sales objectives and performance goals were met, achieving a 98% on-time delivery rate.
• Identified new opportunities to enhance clients’ HEDIS Star levels, leading to a 15% increase in quality scores, and revalidated HCCs, ensuring compliance and accuracy.

United States

• Managed the accounting of a privately held company with $70 Million in annual revenue.
• Prepared all financial reports including profit and loss statements, balance sheet, statements of cash flow and year-end financial reports.
• Conducted analysis of variances between actual results and forecasts; provided corrective action recommendations to senior leadership.
• Managed investment portfolio to meet short-and long-term investments strategies.
• Identified quality opportunities and created and implemented corporate policies and processes which resulted in monetary savings.
• Prepared tax schedules and coordinated with auditors.

United States

• Advocate Consulting Group, Tampa, FL | June 2000-January 2004
• Provided customer relations and support to a diverse client base.
• Maintained broker client records and documentation
• Prepared quotations using excel
• Managed team of client advocates

United States

• Negotiated the purchase and sales of real estate investment
• Established renovation and construction budgets and managed renovation projects from inception through completion.
• Cultivated relationships with lending institutions, City and County governmental agencies to expedite the acquisition, sales, and property improvements of the real estate portfolio.
• Managed all accounting aspect of the company, accounts payable, receivable, payroll, inventory control, budgeting and maintained all records through end of year audit.

United States

• Notice To Owner Filing Service, Inc., Tampa, FL | March 1987-September 1993
• Performed all accounting aspect of the company.
• Educated clients regarding their Mechanic Lien law rights as a supplier or subcontractor of a large construction project.
• Was an expert witness during legal proceedings and was sought after to conduct educational seminars for the legal community in the State of Florida.
• Assisted in writing the business processes and protocols that enabled the company to acquire a $1M Errors and Omission Insurance policy, which gave us a competitive edge in the industry.
• Negotiated a contract to sell the company to a competitor and was retained as a transition manager for 1 year after the sale.