Irene Joy Idos Email & Phone Number

Tacoma, Washington, United States

- Process invoices through Epicor- Works on bill management, bill pay, income and expenses, cash flows through Quickbooks- Review and input outstanding invoices on the system for payments.- Create POs/voucher on Eagle browser- Enter General Ledger entries and reconcile posted transactions.- Review General Ledger entries and reconcile transactions.- Research balances on the General Ledger and input corrections when necessary.- Process and cut checks for payments- Assist with Payroll entry through Paylocity.- Input new hire information on the system and manage new hire documentations.

Reviewed and analyzed expense reports to identify non-compliant expenses to reduce fraud risks.- Audited expense reports using Appzen audit application, identifying out-of-policy expenses.- Followed audit process guidelines, ensuring auditing process met internal and IRS regulationsrequirements for submitted expenses.- Identified weaknesses with current audit process, providing suggestions for improvements and assistingteam with performing audit tasks.- Completed workload of preparing reports for payroll deductions/overpayment for reconciliation andreporting gift taxation in adherence with IRS regulations, preventing discrepancies with payrollprocessing.- Trained new teammate on audit systems, process and regulations, ensuring comprehension and successin role with ongoing support for audit process compliance.- Assisted offshore teammates with audit questions, safeguarding proper understanding of companyexpense policy.- Assisted teammates with expense issues, helping resolve any discrepancy with submitted expensereport.- Responded to teammate reach out, creating TMSS tickets / emails with audit review questions.- Maintained high audit volume review, continuing to improve with audit numbers during monthlyevaluations.

Newcastle Washington

- Educated and assisted clients with financial stability by providing assistance setting up personal and business accounts. Developed strategy to assist achievement of branch sales goals.- Drove lending production through outbound calling and direct client interaction.- Managed loan processing for personal / business credit card applications, HELOC, and personal loans,achieving personal and branch metric goals.- Performed account maintenance, helping assist client fee evaluation.

Newcastle Washington

- Assisted Branch Manager with daily branch operations and ensured that branch operations were incompliance with company guidelines. Led team of 5 team members.- Provided support to manager with daily branch operations, acting as team leader when needed.- Performed branch cashbox auditing, account setup reviews, branch forms evaluations and monthly /quarterly branch compliance task, guaranteeing compliance with company guidelines and accuracy.- Managed and created branch employee schedules through cloud cords system, ensuring proper branchscheduling, facilitating smooth daily operation.- Provided assistance and coaching to tellers, verifying proper implementation of guidelines.- Prepared branch for quarterly retail analyst audits by performing account reviews, form evaluation, andcompleting monthly and quarterly operation tasks, achieving passing score on branch audit and yieldingtop ranking in area.- Assisted branch to prepare for annual security audits, ensuring branch employees were in compliancewith banks current policies and procedures.- Provided service to clients through daily teller transactions, building relationships with clients andincreasing customer satisfaction.

Sunset Blvd Renton Washington

- Processed daily customer transactions and provided customer service to bank clients. Assisted lead teller with client record management.- Helped identify customer needs, providing answers to questions regarding banking issues.- Educated customers on new products and services offered by institution, increasing new credit and debit accounts.- Directed customers to branch representatives, providing timely assistance.

Renton Washington

Store managementInventory control Daily shift management Cash handling