Marketing Manager, Public Relations
Toronto, Canada Area
Managed operational / external marketing communications strategy, event planning and execution, issues management, media relations, CSR and digital content for federally owned and operated CN Tower (attractions, dining and corporate events)• Created and executed dynamic operational / external communications plans to promote engagement, alignment with the organization’s goals and support change management. Transformation project experiences include EdgeWalk international launch, architectural structure lighting, CN Tower base expansion redevelopment, organizational restructuring (3) following changes in management, rebranding• Successfully planned and implemented local and international events for 20-5,000+. Planned and implemented all aspects of themed annual Season Launch events and quarterly Town Halls for 600 staff and stakeholders• Communications strategy to launch EdgeWalk attraction generated Guinness World Record, 300+ international media inquiries, global media coverage, 150+ journalist visits, feature stories in all major national and local print, broadcast, digital and niche media• Led development and implementation of equitable policies and digital processes for requests for structural lighting, image use, media visits and donation requests• Proactively fostered relationships and collaborations on communications strategies with Destination Toronto, Destination Ontario and Destination Canada• Managed proactive and reactive media relations, operational / external communications to mitigate reputational risk during 9/11, SARS, union contract negotiations and many other issues. My performance earned personal accolades and financial recognition• Proactively generated significant global publicity. 400+ media projects annually included Amazing Race, America’s Next Top Model, Discovery Channel, Drake’s Headlines music video• Led cross-functional teams, and mentoring coordinators and interns to build enthusiasm and loyalty