Irene M. Cho Email & Phone Number

Manages programs and staff in the Bay region, including developing annual plan and budget, strategic planning, implementing a streamlined operations infrastructure, coordinating with the development team on fundraising efforts, hiring and managing staff to implement programs, establishing and maintaining relationships with local service providers, program partners, influencers and civic leaders, educators, and the community, and program content development.

Directed all urban leadership training, including the Urban Youth Ministry Certificate Program.–Designed operation solutions that improved graduate students' overall experience of the program from admittance to post-graduation, resulting in over 300 urban leaders serving various communities nationally. –Successfully increased student retention by 50% through more efficient and effective systems of support, connection, communication, mentoring, and accountability between students and faculty. –Directed marketing and recruitment for new students, including video and graphic production and design. –Managed cross-department communication, including editing of curricula of books, syllabi, journals, and articles to be more efficiently streamlined for students and faculty reducing multiple disparate frameworks into one.–Trained teams across the country in subject matters related to race, urban community development, youth and human development, and more effective leadership when working with young people and parents.

Operations, Communication, and Event Coordination for the Urban Youth Ministry Certificate Program and Institute.–Managed daily operations for systems support and created efficient workflow processes, implemented modifications to improve overall effectiveness of personnel, projects, and activities.–Managed content and logistics for multiple events per year that hosted a range of 10 to 150 attendees, that included preparation for intimate think tank workshops to larger national training summits. Coordinated hospitality services for travel and hotel arrangements, catering services, and guest services.–Improved inter-departmental relationships by implementing strategic communications, coordinating support partnerships, and creating greater representation throughout the school.

Directed fundraising and development efforts for the organization, raising over $1.4 million dollars annually for one of the largest urban youth leadership development organizations in the nation. –Developed and implemented new strategic and tactical plans for greater donor giving by improving and managing the execution of daily activities for the organization's fundraising and development programs, improving relationships between individual donors and the organization through a strategic process to assure greater appreciation, which in turn increased monthly, annual, and major gifts. –Organized and executed yearly fundraising banquet, increasing gifts by 60% and raising the highest amount of funds raised at a fundraising event in the history of the organization. –Directed all communication strategies to all donors, including all direct mailing and newsletters, managed yearly grants and reports submitted to foundations. –Assisted in coordinating various programs for the national conference, which hosted 4000 attendees annually.

Managed dental practice with 7 operatories, two doctors, and a staff of eight, and an annual production and collection income of $1.2 million. Directed and managed administrative support for operations, insurance billing, patient case presentations and contracts, and managed daily production and collection projections and accounts receivables.

Directed and provided spiritual and administrative leadership to youth for both junior high and high school, including managing daily operations, developing and administering annual budget, delivering compassionate pastoral care to students, parents, volunteer staff, training and mentoring various student-led teams such as community service, leading worship, technology, and sound support, administrative support, events support.

B.A., Education

Masters, Educational Leadership And Administration, General