Business administrator of a well established, privately owned consulting/design engineering firm; manage company growth through market research and the proposal process for future mechanical, plumbing, electrical and civil engineering projects.

Run all aspects of the sales, marketing and office operations of a small privately owned marketing company with a diverse menu of products; research, plan and book product suitable trade shows; engineer marketing schedules to optimize travel and expense; oversee lead follow-up and prospect email campaigns; oversee AP/AR, banking, invoicing, credit card receivables and order fulfillment

Placed on assignment with the Garden City Group as call center manager through Frankly Legal; tasked to develop, mentor and lead a team of 6 supervisors and 65 contact center agents providing inbound contact center services for a firm specializing in legal claims processing, bankruptcy and class action settlement administrationHired by the company and promoted to project manager to oversee the day to day operations of 200+ live cases; evaluating call center performance, call quality, delivery and adherence levels; providing direction, coaching and support to the management team to establish common work processes and improve productivity

Oversee and manage the client services department operations for a $35M federally funded, fixed duration program launched by the Indiana Builders Association to provide home energy conservation and weatherization measures for low income Hoosiers

Founded a marketing company specializing in business to business sales and development: the exclusive representative for several charitable organizations providing abstract mortgage financing solutions and homebuyer protection products. Marketed such programs as OWN, Futures, Genesis and Score Correct.

2005 President - BAGI Sales & Marketing Council1996 - 2003 Chaired various Sales & Marketing Council committees including childrens charity auction, programs, MAME awards and sponsership

Recruited by a mid sized homebuilder for new home sales. 1998 promoted to sales and marketing manager of a new startup organization specializing in active adult communities

New Home Sales Representative for a national home builder. Speciallized in the first time homebuyer market.

Recruited as sales director for a condominium conversion project. 1991 promoted to director of advertising to manage the advertising effort for 6 condominium communities

On Site Sales Director for a company specializing in condo, co-op and townhome marketing