Irene Ohnstad Email & Phone Number

Oslo, No

Oslo, Oslo, Norway

Oslo, Norway

• As a Digital lead in UNICEF Norway I have established and are managing a CRM team responsible for the daily operation and support of the CRM system and donor service function at UNICEF Norway.• I am responsible for optimizing digital workflows and consciously working with process owners to find value for their processes through digital solutions.• I have Led multiple projects and participated in strategic decision-making, including the adoption of Microsoft Teams and training platforms.• Collaborated with other departments to ensure that digital solutions contribute to our organization’s overarching strategy.• Advocated for increasing digital maturity within the organization and contributed to the development and implementation of digital strategies, resulting in improved efficiency and productivity.

Oslo, Norway

• I was a member of UNICEF Norway’s Leadership team.• I had responsibility for following up and manage the Digital Team.• Collaborated closely with the leadership team to align UNICEF’s overall strategy with our new digitalization strategy.• Responsible for defining and implementing processes and technical solutions for UNICEF’s digitalization strategy.• Served as a Project Manager for the procurement, implementation, and launch of a new e-commerce solution.

Oslo, Norway

o Responsible for implementing the new CRM system, including integrations with other systems such as the financial system. o Structuring and streamlining our business processes.o Engaged in dialogue with developers.o Responsible to continuously develop the CRM system with new payment solutions and new integrations such as Salesforce Marketing cloud, VIPPS and Spleis.

Oslo, Norway

o Actively contributed to shaping UNICEF Norway’s vision and strategy.o Collaborated closely with other board members and the general secretary.o Member of the governance comitee.o Entrusted by colleagues from my very first year of employment.o Re-elected twice.

Oslo Area, Norway

o I got back to Bouvet again after Blinc got merged with Bouvet april 2014.http://www.bouvet.no/Nyhet-Arkiv/Bouvet-kjoper-Blinc/o Assisted clients in implementing business systems, with a special focus on SAP’s Cloud solutions in service, sales, and marketing.o Functional set up in SAP Cloud for service, sales and marketing.o Project manager for some of the implementing projects.o Working with Cloud solutions involves a shift in how CRM is implemented and integrated to support our clients’ business processes.o Led the change processes resulting from the transition from traditional on-premise solutions to cloud-based solutions.

Lysaker

o Worked extensively with our clients, primarily on-site, where my main task was to analyze their business processes and align them with industry best practices wherever possible.o The tasks were diverse and reflected the various needs and objectives of our clients.o The work was carried out in close dialogue with the client’s specialists and end-users.o Key responsibilities included process design, configuration, testing, and operational support.

Oslo, Norway

o Managed Bouvet’s maintenance clients, coordinating tasks with internal developers and external resources.o Maintained close communication with client leadership.o Contributed to implementation projects, including process analysis, testing, documentation, handover, and support.o Worked on the development of various SAP concepts within Bouvet.

Oslo, Norway

o Invoice registrationo Administrative project tasks like project creation and invoicing.o Other administrative duties: - Operated the switchboard. - Organized company events.