• Took full ownership of assigned data projects proactively interfacing and coordinating with Global Finance and Global Sales team to identify and resolve reporting issues• Responsible for analyzing and understanding raw data formats and how they might support different analysis capabilities• Executed QA tasks on a timely basis to ensure that reports are released per required schedules• Generated effective and persuasive analytical reports including project monthly reports, client revenue reports, country operator revenue reports etc. to be presented to key stakeholders at all levels of the organization by using Salesforce.com (SFDC) and Excel Spreadsheet advanced functions (Pivot, vlookup, etc.)• Assisted in data stewardship for the CRM system by using operating principles and rules to spot misalignment • Served as the main contact person for key clients and ensured client satisfaction by investigating and resolving data quality issues received from Global Finance and regional client reports; worked closely with key clients, to quickly resolve a time sensitive data issue• Performed sanity check to validate correctness of Manpower Employment Outlook Survey (MEOS) released every quarter

• Led research & teaching assistant to the Director• Compiled and organized material for professional and academic presentations on various global topics• Developed charts, graphs, videos, and visual aid material for state-of-the art presentations• Planned and organized numerous orientation and social activities for International Business Studies

• Assisted in coordinating faculty affairs including appointment and promotion approval process, interview evaluation, background check and personal profile maintenance etc. • Assisted upgrading the Applicant Tracking Software (Taleo) from Business edition to Enterprise edition• Conducted User Acceptance Testing by going through the updated new features• Wrote and edited user training templates and samples• Provided technical support during the software transition period• Liaised with Compensation function to analyze job descriptions for hundreds of positions there• Processed hiring and diversity reports through Taleo and Oracle Discoverer• Utilized Taleo as well as Oracle to complete the New Hire Process

• Conducted User Acceptance Testing by going through thousands of new features• Liaised with Developers and other business functions at all levels to ensure that the scope of the requirements was achievable and met their expectations• Analyzed the business requirements through Business Requirements Documents (BRDs), Architectural Design Documents (ADDs), Design Walkthroughs and huge designs databases• Maintained the database of enhancements and new features to provide updated reports• Researched, wrote and edited user manuals for HP B2B Website and online training procedures • Created materials and trained technicians in using HP B2B Website via virtual technology

• Identified and analyzed customer company’s organizational structure, business rules and work flow.• Gathered requirements, prepared and designed project workflow for clients like Coca Cola, Unilever, Maersk, etc• Recorded and analyzed the data collected during the training session • Composed the customer evaluation report and made future improvement suggestions• Provided a mentoring role for business analyst interns