Sales Processing Lead with knowledge in SAP Sales and Distribution module and involved with Pre-sales activities such as inquiry, quotation and major business activities such as Pricing, Billing, Shipping and Availability check, Credit Management, Partner Determination, Output Determination, Bill of Materials and Variant Configuration. Have a proven track record of successfully employing best business practices that improve efficiency. Committed to identifying and implementing continuous improvements in the process. Now looking for a new and challenging position, one which will make best use of existing skills and experience and also further my personal and professional development

⦁ Provide support to the customer of any query associated with the automobile accessories and online purchases.⦁ Budding new hires on process and email etiquettes. ⦁ Handling escalation emails, chats and sending query reports to the clients on a daily basis. ⦁ Area of work - Outlook Express, Right Now tool, Spread sheet, word and Portal.