• Project Planning & Execution - Defining goals, scopes, tasks and milestones, assigning teams based on project needs and skill sets. Interdepartmental coordination• Project Tracking and Controlling - Monitoring real-time progress, updating supervisors, addressing discrepancies with clear action plans for resolution, ensuring clear and transparent communication.• Project Completion - Collecting client feedback, sharing project insights, learning and challenges with the team.• Escalation Management - Providing timely responses, issue analysis & developing action plans with proposed solutions• Team Management - Oversaw 10 individuals, ensuring discipline and productivity. Resource onboarding, implementing training and Performance Improvement Plans (PIPs) and providing constructive feedback.• Manage the team performance and responsible for the overall development of the team• Responsible end-to-end client delivery and timelines structures• Client Communication and Budget tracking - Requirement gathering, sharing project feasibility, delivery timelines, project challenges, suggestions, shortfall alerts and updates regarding pending budget and renewals.

• Working on Global Market research & Business Research projects for the clients of USA, Europe and Asia Pacific countries.• Handled CIA, TIA and fast-track projects• Handling 7-8 Senior and Junior Research Members and conduct weekly meeting with Team members• Developing, maintaining and publishing the performance and productivity dashboard on a daily basis of the Project Management Team.• Ensuring that productivity numbers are tracked on a daily, weekly and monthly basis and identifying and meeting the gaps on the projects.• Responsible for Project making with-Quality delivery as per SLA • Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.• Performing quality check/Quality management, being responsible for data modification, updating, and deletion in CRM• Producing accurate reports on team performance for Management Team.• Managing day to day operations.• Working on multiple projects simultaneously• Query management• Feasibility check of the upcoming project

Working in market research team to discover additional sources of Company, Contact information and outlines methods of obtaining-informationUsing the Internet and variety of databases to search for business information; working with various automated information management systems, computer softwareand applications (word-processing and email) for client tracking and information retrieval purposes.Understanding overall US market potential and trends, establishing research methodology and designing formats for data gathering, discovering hidden sources etc.

Lead researcher of web research team. Checking Quality the data which searched by researcher. Mapping of data on client requirement. Research companies and their financial data on client requirement. Contact with client and verify the client’s requirements by mail. Research contacts and qualify mapping. Research of all the websites, downloading all information about media product such as description, specification, images & etc. Also uploading product on international Website Such as Amazon, EBay etc. Checking all office work and maintaining documentation.