Irfan Ahmed is a seasoned leader, speaker, and trainer with over 3 decades of experience working in various multinational corporations. He is currently the CEO of Hertz (a global leader in the car rental industry) in Pakistan. Irfan started his career with Siemens in 1991 and later worked with the container shipping giant Maersk. He joined Hertz in 2010 as Regional Head, Operations and was designated CEO in 2017. He offers a range of business and HR workshops and keynotes. His methodology focuses on experiential learning backed by concepts rooted in management sciences. He goes beyond bookish knowledge by grounding his trainings in practical examples, case studies, and occasional anecdotes.In his 30+ years of experience, Irfan has honed his gift of connecting with people across diverse cultural backgrounds and professional outlooks. He has served as a mentor to many and has engaged people in a variety of formats: as a Senior Executive and Team Leader, as a Guest Speaker at corporations and educational institutes, and as a Management Professor. Irfan has taught hundreds of students at universities including CBM, SZABIST, and Karachi University. Irfan has also represented his companies at international conferences in countries including Malaysia, the UK, Germany, Singapore, and many others. He has worked with senior leaders in the public and private sector in Pakistan, as well as international leaders at the Head Quarters / Regional Offices of various MNCs. He has also struck multi-million rupee operational management deals with companies including: World Bank, UniLever, P&G, GE, MOL, Shell, 3 Buhler, Mondelez, Bayer/Monsanto, Pepsi, L’Oreal, Grohe, Gerry Dnata 3M, Novo Nordisk, Bayer, Engro Group, Marie Stopes, Tapal, Wabtec, HRSG, Movenpick Hotel, Avari Hotel, EFU Insurance, JS Bank UBL, and many more.Irfan holds an Engineering Degree in Computer Systems and an MBA in General Management. He loves playing and watching cricket, traveling, and experiencing global cultures.
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Chief Executive OfficerHertz PakistanKarachi, Pk -
Chief Executive OfficerHertz Pakistan Oct 2017 - PresentKarāchi, Sindh, Pakistan -
Chief Operating OfficerHertz Pakistan Feb 2010 - Sep 2017Responsible for Business Development,/Sales, Operations, HR and IT -
Senior ConsultantI&B Consulting May 2023 - PresentKarāchi, Sindh, Pakistan -
Corporate Consultant & TrainerSelf-Employed Jun 1994 - PresentTrained employees at a variety of levels within the multinational companies that I have worked at. Building on my extensive experience, I now offer HR and corporate trainings as well as consulting in the following areas:Consultancy Areas• Job Analysis / Review• Performance Management Based in KPIs• Organizational Restructuring• Executive Consultation / MentoringTop Courses• Change Management• Leadership• Conflict Management• Communication Skills• Operational Excellence• Customer Services
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Visiting Faculty & Guest SpeakerFreelance Jan 2008 - PresentTeaching and serving as guest speaker at MBA classes for hundreds of students at universities including SZABIST, Karachi University, CBM, Newport, and Iqra University.
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DirectorSyndustria (Pvt) Ltd May 2008 - Jan 2010Joined Syndustria Pvt Ltd (part of ITHACA- CAPITAL group) and sister concern of Hertz as Director Operations & Services. The company provides Vehicle Tracking/Fleet Management services.Was responsible to setup and manage following departments:• Customer Services• Call Centre – Control Room (24/7/365 operations)• Response and Recovery (24/7/365 operations)• Information Technology (IT)
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Senior Manager Customer Services - Maersk PakistanA.P. Moller - Maersk Jan 2006 - May 2008Played key role in the revamping of the department which was duly reflected in improved customer satisfaction and consistent achievement of outstanding scores on Key Performance Indicators(KPIs). Pakistan’s KPI scores remained on top of all other countries in South Asia Area for most of the year 2006. In November’2006, took over as ‘Senior Manager’ in Sales & Marketing. The department was involved in diversified activities and as Head of the department, I was responsible to:• Liaise with Principals both at Centre and Region for Line Commercial activities• Develop and recommend sales and marketing strategy• Undertake Market intelligence / Identification of New & Potential Customers• Manage Pricing of products/services -
Deputy General Manager - Custmer Operations/ItP&O Nedlloyd Mar 1997 - Dec 2005Major areas of work from 1997 to 2001 were:• Establish long term needs for Information Systems and plan strategy for developing systems • Management Reporting and Liaison with Principal Office in London/Rotterdam and Regional Offices in Mumbai/DubaiIn 2001, became Deputy General Manager, Customer Services / Operations Department and in 2003, I was elevated as Head of Customer Services / Operations Department. Following major tasks were performed during my charge of the department:• Implementation of FOCUS 4 (a comprehensive package involving Commercial and Operational aspects) at company’s head office at Karachi and four inland stations• Pakistan emerged as one of the best country location in terms of KPIs among countries of the MESAF (Middle East, South Asia and Africa) region• Special assignment to lead PONL Pakistan’s efforts in promoting and implementing “E-Commerce Products” achieving 70% transactions with its customers in 3 months• Implementation of “Back Rooming” and “Call Centre” concept in PONL Pakistan transferring most of the documentation work to “Shared Service Centers” located in India (Pune and Chennai)4 years of experience of managing IT/MIS as well as Customer Services helped me a lot in better understanding of the user needs and how to meet them effectively. -
Senior Systems Analyst - It HeadSiemens Jul 1990 - Mar 1997Worked at Siemens Pakistan Engineering Co. Ltd as Project Leader on ‘PRODSTAR’ which was an ERP system (Material, Planning & Production Modules) implemented at Siemens Factory in two years' time. Worked as Project Leader, for development of Software “IPC” to control the activities of project business, (an important area of interest for SIEMENS). This software covered all Project Management Functions and its development was a quantum leap as Siemens Germany, through an agreement with Siemens Pakistan, decided to implement it in all parts of Siemens World. The software was presented in Innovation Competition held in Indonesia in 1997 where it got an award and certificate of merit.
Irfan Ahmed Education Details
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Computer Systems -
General Management
Frequently Asked Questions about Irfan Ahmed
What company does Irfan Ahmed work for?
Irfan Ahmed works for Hertz Pakistan
What is Irfan Ahmed's role at the current company?
Irfan Ahmed's current role is Chief Executive Officer.
What schools did Irfan Ahmed attend?
Irfan Ahmed attended Ned University Of Engineering And Technology, Preston University.
Who are Irfan Ahmed's colleagues?
Irfan Ahmed's colleagues are Muhammad Kashif Khan, Syed Wasif Hussain, Yasir Shahzad, Mohammad Anas, Syed Anas Bin Mumtaz Shah, Waqar Ul Haq, Aftab Hussain.
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Irfan Ahmed
Payroll Executive | Sap S/4Hana | Successfactors | Hr Operations | Time Management | Time TraxKarāchi -
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Irfan Ahmed
Hr Professional | Hr Generalist | Hr Operations | Talent Acquisition | Compensation & Benefits | Hris ImplementationFaisalabad -
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