Store Manager
Fast Food
92 Bedminster Parade Bs3 4Hl
- Responsible for the daily operations in the store.- Minimising number of customer concerns by offering the highest quality products/service.- Maintaining quality service by implementing game plans, allocating staff to appropriate stations as per their skills. - Managing labour targets by scheduling staff in line with forcasted sales.- Implementing campaign changes to the store, ensuring customers get notified of new product launches.- Conducting weekly inventory stock counts, monitoring high variances & coaching my team on proper portioning of food to minimise company losses & reducing wastage.- Responsible for stock ordering multiple times a week according to needs of the business, ensuring sales projection is followed to comply with food cost.- Running the store in challenging times of COVID-19 where we had minimum staff and minimum resources.- During the COVID-19 pandemic's lockdown I ran the store as a key worker ensuring my operations were carried out effectively whilst following government guidelines, focusing on the safety of my staff and the safety of all our customers. - Hiring and interviewing candidates for multiple roles within the company, ranging from team members and drivers up to assistant managers.- Responsible for due diligence and utility checks, regular sanitation and monitoring quality control, enforcing a safe working environment for all.- Working alongside my area manager and regional manager to resolve any issues and keeping them updated on a regular basis.- Handling the highest number of team members in my career and a high volume of store operations.- Conducting regular team reviews to further develop staff, training potential members regularly and promoting them.- Accomplished an impressive 96% on our most recent NSF International Food Safety audit.- Achieving 5*s in the external brand audit (Operations Evaluation Report).- Received 5*s rating from Bristol City Council for Food & Hygiene.