Irfan Ahamed Email & Phone Number

Seasoned IT Technical and management professional with over 10 years of expertise in IT service delivery, operational project management, Printer administration, Onsite IT tech support, Executive Support and EUC consulting. A versatile leader with a strong foundation in technical proficiency, performance management, Asset Management, hardware support, and business requirements. Successfully managed high-performing, multicultural teams in diverse industries and international environments. Demonstrating adaptability, effective communication, stakeholder relationship management, customer satisfaction, and team development. Possesses a comprehensive skill set including O365/Google Workspace ONE, Active Directory, Exchange/Server Administration, Network Protocols, Windows/Mac troubleshooting, SCCM/Jamf Pro, Mobile AirWatch and VPN AdministrationEager to contribute my wealth of experience to a challenging IT managerial role, driving success through leadership and a commitment to excellence.Career Highlights:- Achieved success managing the Singapore headquarters site, where VPs are located, with a population of 700+ users. - Delivered IT services, floor reduction, and office move into a hybrid for Philippines sites with a volume of 2500 users. - Floor resizing-Successfully dismantled the equipments from the floor and disposed of them in accordance with company policy and local regulations. - Provided L2 Deskside Technical support, system administration, installation, maintenance of company network hardware and software, including server administration, access point installation, printer management, telecom connections and video conferencing setup.- Provided the White Glove IT support to Executives in Asia Pacific (APAC) and acted as point of contact for all the technology needs.

Listed skills include Troubleshooting, Servers, Networking, Operating Systems, and 33 others.