Irfan Khan Email & Phone Number

Binghamton, Ny, Us

Dhaka, Bangladesh

CMMi Level 3 and ISO 9001:2008 & ISO 27001:2005 CertifiedInformation Technology Software CompanyResponsibilities:• Maintained accurate and current information of all business leads and prospects, secure new customers on quarterly basis and build a pipeline with both existing & new customers• Created project proposals, Expression of Interest (EOI), Request for Proposal (RFP), Tender Response for Banking, Micro finance, ERP Solutions according to private and Public Procurement Rules (government contracts & tender)• Quoted product/service price & prepared Sales Agreement, Annual Maintenance Contract (AMC), Service Level Agreement(SLA) of banking and ERP software • Understand the purpose and scope of customer’s software development criteria, software features & application requirements to translate the technical requirements and specifications to developers• Maintained an awareness of competitors, market needs and trends of the software products • Liaises with key stakeholders at all levels throughout our customer base to ensure the organization is well informed on changing market condition and trends.• Engaged at the C Level executives & senior IT stakeholders to describe product or service feature and benefits through software advertisement and effective product demonstration for end user• Captured accurate and complete information in Customer Relationship Management System (CRM)• Collaborated with existing customer for necessary support and smooth operation of the software, follow the guidelines of CMMi Level 3 and ISO 9001:2008 for Quality Management System & 27001:2005 Information Security Management system for quality & security management

Dhaka Bangladesh

Dhaka Bangladesh

Assistant General Manager • BRAC Services Ltd – Hotels & Resorts Division• Managed 04 Properties – Hotels & Resorts owned by BRAC Services Ltd one of the enterprises of BRAC namely BRAC CDM Rajendrapur, BRAC CDM Savar, The Artisan Hotel, Uttara & BRAC Centre Inn, Mohakhali. • Met & exceed budgeted profit and margin for the 04 outlets. • Accurately forecasts revenues/expenses. Ensures staff members are trained in financial control procedures for cash, vouchers, inventories and receivables and that these procedures are regularly followed. • Identify major revenue and expense opportunities and possible problems.• Ensure hospitality standards, contribute to the delivery of consistent guest service. • Ensures that marketing and sales plans are appropriate for each sales period including special plans to maximize room revenue during forecasted low occupancy.• Manage human resources functions including recruiting, selection, orientation, training, and performance planning and evaluation, pay and reward programs to maintain a qualified work force.• Maintain a positive cooperative work environment between staff and management. Administer HR policies including pay procedures, bonus plans, benefits etc. • Follow policies and procedures for the outlet's key control system and ensure concerned persons are trained in same. Periodically inspect rooms, building exterior, parking lot etc. of different outlets.

Banani Dhaka

Catering Sales Manager • Hotel Platinum Suites• Managed Banquet & Catering Sales including Room Business of Platinum Suites – A Smart Boutique Hotel.• Plan, organize & execute various events, meetings, seminars, workshops & Food Festivals. • Visit major corporate house, embassies & consulates for room business and meetings.• Manage & host major events such as seminars, workshops & dinner functions of various corporates & business organization.

Baridhara Dhaka

Manager Group Marketing & Corporate Affairs • Nandan Group• Concentrate on the business development aspect of both Nandan Mega shop as well as Nandan Park. • Successfully executed several food and beverage sales campaign such as Summer Fair 2010 / Eid Mega Fair 2010 at Nandan Megashop• Signed agreements with Etihad Airways and China Southern Airlines & high end restaurants such as Soi71 to be our strategic partners for various joint promotions.• Executed several events at Nandan Park such as Summer Fest 2010 / Eid Concert/ GPA 5 event with Prothom Alo.• Maintain close good relations with media and top artists / celebrities while organizing events at Nandan Park. • Successfully renewed several MOU and strategic agreements with American Express Bank, PRAN RFL, Igloo, AKIJ & Prothom Alo to name a few for procuring food and beverage as well as branding our Nandan Park and Nandan Mega shop.

Dhaka

Assistant Manager Catering Sales • Radisson Water Garden Hotel Dhaka• Managed Banquet & Catering Sales & operations. • Fetch banquet as well as room business for the Hotel & visit various corporates and business houses introducing our F&B packages & rates.• Handled all the walkin queries that we received at the Hotel on daily basis.• Negotiate & deal with customers on different issues for instance F&B menus, venue rental, audio visual equipments as well as rooms and other services that our hotel has to offer such as SPA and Health Club.• Assist the F&B Manager prepare Profit & Loss presentation every month calculating the business conversion, analyzing F&B revenue analysis (Average check for Food & Beverage), budget vs Revenue on month, yearly basis.• Coordinated the weekly catering meeting where I prepare reports for the management to discuss different events and their challenges including year to date budget / year to date revenue.

Dhaka

Marketing Executive • Qatar Airways• To achieve, organize, control and monitor passenger sales targets and marketing goals of the company.• To monitor operations and administration of sales in line with company procedures and policies.• To assist in the development of value-added products for implementation in the local market in order to further optimize and enhance revenue.• To coordinate and monitor the day-to-day activities of all field sales staff to ensure satisfactory performance levels and smooth flow of business.• To ensure that the product and promotional plans are disseminated and implemented to give the greatest impact in the market.• To prepare weekly, monthly and annual sales reports and constant monitoring of market trends and competitor activities in order to ensure that senior officials are kept informed of local conditions.• To liaise with sales reps and tariff units and other passenger service-related departments of the airline to ensure well integrated sales effort

Dhaka, Bangladesh

Marketing Executive • RanksTel – a pstn Telecom company in Bangladesh• Identified & appointed dealers and distributors all over Bangladesh setting channel partners at strategic location according to BTS stations at different districts of Bangladesh.• After the service was launched managed the customer queries looking after the calls, letters, and their complains were handled and processed accordingly.• Managed corporate sales department and introduced our packages to various business houses, Banks, Insurance companies, local and international organizations all over the country.

Bachelor Of Business Administration - Bba, Marketing

Hsc, Commerce

Ssc, Commerce