A Business Intelligence Analyst working for Aston Barclay. Supporting the various group functions with the production & analysis of data. Delivering analytical marketing activity to support the commercial objectives of the Company. Delivering analysis, reporting and insight that is relevant to the continued growth and operation of the group. Analysing and reporting on marketing effectiveness. Also worked as a Insight Analyst professional in a managed services company for a telecommunication client for 17 years continued service and with 4 years Data Analysis experience with a BSC degree in Business IT, a certified awareness in ITIL4, an accreditation in ITSM, a certification in Relational Database & SQL, a certification in Introduction to Python and a pending certification in Microsoft Power BI Data Analyst Professional. Expert working knowledge of ITSM tools such as Remedy and Helix. A highly enthusiastic driven individual who isn't afraid to face challenges. Is passionate and who knows how to get the job done. An open and honest person who is consistently transparent. An extremely attentive communicator who is versatile and diverse with a keen eye for detail. A true team player and a key collaborator. Constantly seeking new opportunities to develop and grow. A highly sociable individual who is able to communicate with people at all levels. A highly confident and persistent person who is always supporting team members and management. Hard working and a fast learner who thrives himself on great work ethics and always aims to achieve high goals and stand out above the rest. Has excelled in all roles throughout his career and recognised and praised by senior management consistently.