Currently seeking opportunities to leverage my 8+ years of experience in sales, customer service, and operations. Proven track record in leading teams, driving business growth, and optimizing customer satisfaction. Actively enhancing my skills through an MBA program and engaging in professional development to stay ahead in the dynamic business environment

· Product Listing and Pricing: Managed product listings and pricing strategies to ensure competitiveness in the market, contributing to overall sales growth.· Promotion Planning: Developed and executed promotional initiatives that increased brand visibility and customer engagement, leading to enhanced sales performance.· Sales Growth Achievement: Successfully drove sales growth within assigned territory by leveraging market insights and effective sales tactics, resulting in increased revenue. · Territory Management: Oversaw territory management, ensuring optimal coverage and maximizing sales opportunities through strategic planning and execution. · Dealer and Retailer Relationship Management: Cultivated and maintained strong relationships with dealers and retail partners, facilitating collaboration that enhanced joint sales efforts and improved service delivery. · Order Processing: Streamlined order process to ensure accuracy and efficiency, coordinating closely with logistics and warehouse teams for timely product delivery.· Product Placement: Collaborated with retail teams to implement effective product placement strategies, optimizing shelf space and positioning to maximize visibility and sales potential. · Complaint Resolution: Addressed and resolved customer complaints promptly and effectively, enhancing customer trust and loyalty. · Purchase Returns and Replacements: Managed purchase return and replacement processes, ensuring customer satisfaction and compliance with company policies. · Outlet Visits: Conducted regular visits to retail outlets to assess performance, build relationships, and provide training and support to retail staff on product knowledge and sales techniques.

Major Accomplishments:· Consistently exceeded sales targets by implementing innovative merchandising strategies across major retailers, including Emax, Sharaf DG, Nesto, Lulu, Union Coop and Sharjah Coop. · Managed purchase orders and inventory levels to ensure optimal product availability, minimizing stock shortages and maximizing reorder efficiency.· Successfully launched new products, securing prime in-store placement to boost visibility, drive customer engagement, and benchmark product displays against competitors.· Conducted product training sessions for retail staff, enhancing their sales techniques and product knowledge, improving customer service and retention.· Cultivated and maintained strong relationships with key retail partners, ensuring seamless collaboration on promotions, product placement, and inventory management.· Optimized inventory turnover and ensured timely restocking to align with market demands and sales trends.